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AI Advisory

A service to discover where AI agents can create business value and define a clear path to using them across your business.

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AI Advisory

How AI Advisory Helps Your Enterprise

AI capabilities are evolving quickly, creating new opportunities across business functions. The challenge is identifying where AI and agents can deliver genuine value, which opportunities deserve priority, and how to move forward with a clear strategy.

AI Advisory brings leadership, business, and IT together to identify and assess AI use cases against real business needs. Through structured discovery, analysis, and prioritization, Prodware helps you focus investment on the right opportunities and establish a practical path towards implementation.

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How does AI Advisory work?

Our structured methodology takes you from a shared understanding of AI through use-case discovery, analysis, and prioritization to an actionable AI Strategic Plan.

Step 1 - Boarding – Initial Training

Build a common understanding of AI capabilities and business applications, supported by real-world examples, while identifying the strategic challenges that will guide discovery.

Step 2 Take-Off – Ideation

Through a Design Thinking workshop, business teams explore opportunities for AI and agents and generate use cases grounded in real processes and challenges. The strongest opportunities are shortlisted for deeper analysis.

Step 3 - Flight – Use Case Analysis

Shortlisted use cases are assessed through Prodware's TPP framework across Technology, Processes, and People, considering technical feasibility, business value, and usability to provide a comparable basis for prioritization.

Step 4 - Landing – Prioritization & Next Steps

Prioritize use cases, detail the selected opportunity, and create the AI Strategic Plan, with a clear path to implementation and future agent build and run.

How does AI Advisory work?

Ready to Turn AI Opportunities Into a Clear Strategy?

Identify where AI and agents can create business value, prioritize the right use cases, and build a practical plan for moving forward.

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What Will AI Advisory Help You Achieve?

Focus on the Right Opportunities

Identify AI and agent use cases grounded in real business needs and strategic priorities.

Prioritize with Confidence

Assess opportunities across Technology, Processes, and People to balance business value, feasibility, and usability.

Align Business and IT

Create shared priorities across leadership, business teams, and IT around where AI can deliver the greatest value.

Turn Priorities into Action

Build an actionable AI Strategic Plan and define the priority use case in detail, creating a clear path towards implementation.

What are the Outcomes and Deliverables from the AI Advisory Service?

Turn identified AI opportunities into clear priorities and actionable next steps.

Training / Workshop Material

All the training and workshop support materials and demos created by Prodware will be shared so participants can drive awareness and alignment internally.

AI Use Case Portfolio

Documented and shortlisted opportunities across participating business areas.

TPP Assessment and Prioritization

Analysis of selected use cases across Technology, Processes, and People, providing a structured basis for comparison and prioritization.

AI Strategic Plan

A prioritized roadmap with economic estimation and recommended next steps.

Detailed Priority Use Case Design

Definition of the selected opportunity, ready to progress towards implementation.

The Value of AI Advisory Across Industries

  • Explore agentic AI opportunities across production, quality, maintenance, planning, procurement, and supply chain processes, from agents that surface production insights and maintenance knowledge to those that coordinate information and actions across operational workflows.
  • Use AI Advisory to uncover where these capabilities could address real operational challenges, then assess potential use cases against business value, technical feasibility, process fit, and workforce impact.
  • Shape high-value opportunities around specific operational outcomes, such as reducing production disruption, accelerating quality investigations, supporting maintenance teams, or improving coordination between planning, procurement, and the shop floor.
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Manufacturing & Supply Chain
  • Identify where agents could support connected distribution processes, such as monitoring inventory and order information, assisting warehouse and customer-service teams, or coordinating information across procurement, fulfilment, and logistics.
  • Use AI Advisory to examine the processes and decisions behind these scenarios, identifying where agentic AI could remove manual handoffs, improve access to information, or support faster operational decisions.
  • Develop opportunities around distribution-specific priorities, such as exception management, order and inventory visibility, warehouse productivity, supplier coordination, and more responsive customer service.
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Distribution
  • Discover how agents could support customer and employee experiences across merchandising, product information, customer service, commerce, marketing, and store operations, including handling routine enquiries, surfacing product knowledge, or assisting teams with everyday decisions.
  • Use AI Advisory to connect these possibilities to the customer journeys and operational processes that matter most, assessing which agent use cases offer meaningful business value and are practical to implement.
  • Focus discovery on measurable retail priorities, such as faster customer-service resolution, richer product experiences, improved merchandising decisions, more productive store teams, and better use of customer and product information.
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Retail & E-commerce
  • Explore how agents could work alongside employees across client delivery, knowledge management, resource planning, business development, and internal operations, helping find expertise, summarize and retrieve knowledge, prepare information, and support repeatable tasks.
  • Use AI Advisory to identify the knowledge-intensive and administrative processes where agents could genuinely improve how people work, then assess the strongest use cases through Technology, Processes, and People.
  • Shape opportunities around the economics of professional services, including reducing non-billable administrative effort, improving access to institutional knowledge, accelerating client deliverables, and helping expertise be reused more effectively across teams.
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Professional Services
  • Identify where agents could support customer service, financial operations, risk, compliance, reporting, and knowledge-intensive processes, for example by retrieving and synthesizing information, assisting employees with complex enquiries, or supporting structured workflow activities.
  • Use AI Advisory to explore these opportunities in their real business context, assessing value and feasibility alongside process, people, data, security, governance, and operational requirements before determining which use cases should progress.
  • Develop use cases around priorities specific to financial services, such as reducing manual processing, improving access to policies and operational knowledge, supporting service teams, accelerating reporting workflows, and strengthening human decision support.
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Financial Services & Banking

Success Stories That Speak for Themselves

FAQ

AI Advisory is a structured service that helps organizations discover where AI and agents could create meaningful business value. Prodware works with business and IT teams to identify use cases, assess them against real business needs, and determine which opportunities should be prioritized for further development.

The opportunities depend on your business priorities, processes, and industry. They could include agents that help employees find and interpret information, support customer interactions, coordinate activities across workflows, automate repeatable tasks, or assist with operational decision-making. AI Advisory helps uncover where these capabilities could add value within your organization rather than starting with a predefined technology or use case.

Shortlisted use cases are assessed through Prodware's TPP framework across Technology, Processes, and People. This considers factors including technical feasibility, business value, operational fit, usability, and the impact on the people and processes involved, providing a structured basis for deciding which opportunities should progress.

No. Discovery is a core part of AI Advisory. The program first builds a shared understanding of relevant AI capabilities and your strategic challenges, then uses structured ideation to explore opportunities grounded in your real business processes. These opportunities are assessed and prioritized before the strongest use case is developed in greater detail.

You receive a documented portfolio of identified opportunities, TPP assessment and prioritization of selected use cases, a prioritized AI Strategic Plan with recommended next steps, and detailed design of the priority use case, providing a clear foundation for implementation.

Why Prodware?

With more than 30 years of business transformation experience and deep Microsoft expertise, Prodware helps organizations realize the value of AI. Our AI apps and services span strategy, technical readiness, training, adoption, agent development, and governance, bringing together technology, business processes, and people to support transformation from initial planning through implementation and continuous improvement.

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