Founded in 1987, Multideur is a specialist manufacturer of overhead doors, delivering highly customised solutions from its facility in Zeewolde. Renowned for tackling complex projects beyond standard industry capabilities, the company relies on deep technical expertise and precision craftsmanship to meet unique customer requirements and challenging installation demands.
Multideur, a manufacturer of industrial and garage doors, faced operational challenges caused by paper-based processes and outdated systems. To support growth and improve efficiency, the company embarked on a digital transformation journey, modernizing its operations with cloud-based technologies and integrated business applications.
Multideur relied on aging on-premise software and large volumes of physical paperwork, creating inefficiencies across the business. Employees struggled to access up-to-date customer information, order tracking was slow, and service responsiveness was limited. Field technicians lacked the flexibility to work efficiently while on the road, making it difficult for the company to scale and meet growing customer expectations.
Working with Prodware, Multideur implemented a modern digital platform including Microsoft Dynamics 365 Business Central, Dynamics 365 Field Service, Microsoft 365, and Power BI. By digitizing information and moving to the cloud, employees gained instant access to critical data, improved collaboration, and streamlined workflows. Real-time insights and a complete customer view now enable faster decisions, better service, and sustainable growth.