How TEXA Became a Leader in Insurance & Claims Management

A nationwide transformation powering TEXA’s growth, delivering expert insurance and claims services.

TEXA Reinvents Its Billing Processes to Support Operational Excellence

TEXA is a leading provider of Insurance and Claims Management services, generating €200 million in revenue with more than 2,000 employees across 100 locations in France. To support its excellence-driven strategy, TEXA modernised its 15-year-old invoicing system to manage complex, high-volume customer billing processes with greater reliability and efficiency. 

The Challenge

Seeking operational excellence, the company modernized its invoicing and financial processes after more than 15 years on a legacy system. With customers generating up to 40,000 invoices annually, the business required scalable, reliable, user-friendly platforms able to support complex billing needs.

The Challenge

Problems

After relying on the same invoicing system for over 15 years, the company faced growing operational limitations. Managing complex billing requirements and processing up to 40,000 invoices annually for a single customer demanded greater efficiency, accuracy, and scalability. Existing tools lacked the flexibility, integration, and user experience needed to support the company’s transformation plans.

Solutions

The company selected Microsoft Dynamics AX with Prodware to modernize accounting, billing, and cash collection processes through a single integrated platform. Prodware’s industry expertise and consulting capabilities ensured a smooth implementation. Automated workflows improved productivity, increased billing reliability, and supported the group’s wider operational transformation strategy overall.

Why Prodware Help Boost Customer Interaction

Why Prodware to help boost customer interactions? Prodware has more than 30 years expertise in helping businesses drive transformation projects supported by customer-centric strategies. From scoping through to development and implementation and customer experience consulting, Prodware support you in your customer engagement goals

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