BÜFA Composites Benelux Accelerates Its European Growth Ambitions
BÜFA Composites Benelux, part of the German-based BÜFA Group, delivers innovative specialty resins and composite solutions to customers across Europe. With a one-stop-shop approach and ambitious growth targets, BÜFA combines technical expertise, innovation, and customer-focused service to strengthen its position in the composites market.
The Challenge
BÜFA replaced Microsoft Dynamics NAV 2009 with Business Central to support its international growth and future digital ambitions. Following successful deployments in Spain and Benelux, the company partnered with Prodware to create a scalable ERP foundation for further expansion across Europe.
Problems
BÜFA’s legacy NAV 2009 environment could no longer support the company’s fast-growing international operations or future digital roadmap. The rollout to Spain and Benelux had to be completed under tight time pressure, while maintaining business continuity and aligning processes across countries. The challenge was to implement a modern ERP platform quickly, efficiently and with minimal disruption.
Solutions
BÜFA selected Prodware and Microsoft Business Central to modernize its ERP landscape and support long-term expansion. Using the SureStep methodology, the teams worked closely together to deliver a smooth implementation on schedule. By staying close to the standard solution and adding Prodware Distribution, BÜFA gained a scalable, future-ready platform for unified processes, reporting and projects.
Heliox Accelerates Global E-Mobility with Smart Fast Charging Solutions
Founded in 2009, Heliox is a global leader in fast charging systems for public transport, e-trucks, marine, mining and port equipment. In 2017, it deployed one of Europe’s first large-scale e-bus charging networks in Eindhoven. Headquartered in Netherlands, operates Germany, Sweden, UK, Spain US smart scalable energy mgmt e-mobility.
The Challenge
Heliox relies on Microsoft Dynamics 365 to transform its operations through a unified ERP and customer engagement platform with Prodware, streamlining supply chain, sales, service and enabling data-driven growth. It integrates ERP and CRM to improve efficiency globally.
Problems
Heliox faced challenges in unifying back-office and customer processes across supply chain, sales, and service while implementing Microsoft Dynamics 365. Ensuring standard ERP usage, aligning customer journey design, and integrating sales and service data required coordination between teams and Prodware during rollout. Future reporting and data visibility required improvements.
Solutions
Heliox implemented Microsoft Dynamics 365 ERP and Customer Engagement to streamline operations and improve customer experience across sales, service, and field activities. Strategy sessions with Prodware defined the customer journey and standardized ERP usage across processes. Future BI dashboards and Power BI integration, plus customer and partner portals, will automate processes and reduce errors in back office key
Manutan Rethinks Its Processes and Value Proposition with Prodware
Founded in 1966, Manutan is one of Europe s leading B2B distributors of workplace equipment and supplies, serving more than 500,000 customers across 17 countries. As the market shifted to digital-first buying, Manutan faced a critical inflection point: modernise its core systems or risk falling behind more agile competitors
The Challenge
Prodware to overhaul our IT system and business model.We were already selling online since 2001, but aimed to shift to a service-oriented approach in Europe. Our decentralized structure with 17 ERPs made choosing the right partner critical, leading to the BPSA program and a 10 month rollout ambition.
Problems
The company faced a highly decentralized IT landscape with 17 different ERPs across Europe, making data consistency and process alignment difficult. Transitioning from a product-focused model to a service-oriented strategy added further complexity. Many partners considered the 10-month rollout unrealistic, highlighting risks in coordination, integration, and delivery across multiple countries.
Solutions
With Prodware, BPSA aligned processes across Europe. France rollout delivered in 10 months on time. Platform cut product referencing from 18 to 1 month, speeding time to market and sales. It also supported people change at MANUTAN and customer growth across the organization impact.
Wolters Kluwer Modernises Its Digital Ecosystem and Professional Services Offering
Headquartered in the US, Wolters Kluwer is a global leader in publishing, information, training and software solutions. Serving professionals across legal, tax, finance, HR, healthcare and the public sector, the company continues to evolve its digital ecosystem to deliver smarter, more integrated services worldwide.
The Challenge
In 2020, Wolters Kluwer’s L&R Division launched a major digital transformation to support its shift to cloud subscriptions. The company replaced core front- and back-office systems, embracing agile innovation and scalable processes to improve efficiency, integration and long-term growth across Europe.
Problems
Wolters Kluwer faced the complex challenge of replacing multiple legacy front- and back-office systems while maintaining business continuity. The transformation impacted several departments, requiring seamless integration between specialized solutions. In addition, the project needed to be scalable and easily replicated across markets such as Portugal and France.
Solutions
Using Microsoft 365 Business Central and the Microsoft cloud ecosystem, Wolters Kluwer unified finance, sales and customer service within a single integrated platform. The new environment reduced TCO, increased ROI and improved user experience. Power Platform also accelerated automation, deployments and the development of scalable solutions across countries.
Multideur Expands Custom Door Manufacturing Excellence with Prodware
Founded in 1987, Multideur is a specialist manufacturer of overhead doors, delivering highly customised solutions from its facility in Zeewolde. Renowned for tackling complex projects beyond standard industry capabilities, the company relies on deep technical expertise and precision craftsmanship to meet unique customer requirements and challenging installation demands.
The Challenge
Multideur, a manufacturer of industrial and garage doors, faced operational challenges caused by paper-based processes and outdated systems. To support growth and improve efficiency, the company embarked on a digital transformation journey, modernizing its operations with cloud-based technologies and integrated business applications.
Problems
Multideur relied on aging on-premise software and large volumes of physical paperwork, creating inefficiencies across the business. Employees struggled to access up-to-date customer information, order tracking was slow, and service responsiveness was limited. Field technicians lacked the flexibility to work efficiently while on the road, making it difficult for the company to scale and meet growing customer expectations.
Solutions
Working with Prodware, Multideur implemented a modern digital platform including Microsoft Dynamics 365 Business Central, Dynamics 365 Field Service, Microsoft 365, and Power BI. By digitizing information and moving to the cloud, employees gained instant access to critical data, improved collaboration, and streamlined workflows. Real-time insights and a complete customer view now enable faster decisions, better service, and sustainable growth.