Savvy SMB Leader’s Guide to Cloud ERP
How business management software can help you build an agile and resilient company
Leading through change in finance
Since our inception in 1989, Prodware’s mission has been to assist our clients in ‘reinventing the future.’
We achieve this by harnessing new technological opportunities and fostering synergy between disruptive innovations, streamlined business processes, AI-driven agility, growth-oriented strategies, and future-ready, low code-no code solutions. Our commitment lies in helping companies step confidently into the future by building the business processes of tomorrow.
Microsoft Power Platform and Artificial Intelligence: The Game is On
It’s hard to be oblivious to the media frenzy around ChatGPT and the developments of Open AI, its parent company. In the wake of these groundbreaking innovations for the general public, it is now the business world that is bracing itself for some new disruptive innovation of unprecedented magnitude to surface.
One thing for sure though, after the huge hit of the Power Platform suite, Microsoft is bombarding the market with announcements to the effect of ever more and functional integration of Artificial Intelligence.
How to enhance CRM implementation with a Customer Experience (CX) approach
Choosing and implementing a new CRM in a business is a strategic investment for any organization and as such must be optimized to ensure it aligns with business objectives and the needs of employees and customers.
By taking a different approach with the customer at its center, organizations can ensure greater ROI, smoother deployment and technology that future-proofs competitive advantage.
In this whitepaper we explore the common challenges encountered before, during and after CRM implementations and how innovative thinking (supported by technology) can mitigate risks.
Download the Black Book hackers don’t want you to know about
In an increasingly connected world, cybersecurity has become a critical concern for all businesses. Faced with this threat, we’ve decided to innovate by offering you the hacker’s black book.
Jump into the mind of a cybercriminal so you can get the better of him and get ahead…
Welcome to the black book survival guide!
How to make the shift to allow customers shape strategy, operations and culture for long-term business success
Traditionally many brands perhaps remained in a traditional manner of engaging with customers; relying on an internal focus “if the product or service is good enough it will sell”.
However as customer expectations and their touchpoints change and increase, organizations must move their strategy, operating model and culture to bring the customer inside the business.
For many brands this will be a seismic shift that touches all areas of the business. This CX Insider whitepaper will provide key best practices and advice on how to make that change, from an Inside Out (assumptive, internally focused) business model to an Outside In (proactive, agile and inclusive) approach.
Companies that are able to adapt to the new reality are most likely to embrace innovation and leverage this disruptive environment.
Professionals from the Manufacturing, Retail, Distribution, and Services industries are usually the first to deal with digital innovations, constant market evolutions and demand volatility.
This pocket guide is designed to walk you through the steps to a successful digital transformation. Its purpose is to show that going digital is in everybody’s reach, provided there is a real will to do so and that it is conducted in an orderly manner… and that you get experts to support you through the journey.
The human factor at the heart of cyber security
Today more than ever, cybersecurity has become critical and strategic for organizations. And even though organizations are beefing up their defense systems by protecting their networks, applications and data with sophisticated IT tools, addressing cyber threats does not boil down to merely overhauling your technology.
In this whitepaper, we explore the current threats and techniques facing organizations and their consequences. We take a deeper look at the weakest link to cyber security – the human factor, and how to reduce the risks.
Aligning retail operations with new customer expectations
If retailers are going to successfully reimagine online and in-store experiences, they will need to invest in developing a fully integrated ecosystem that connects customer and product insights, demand and supply chain forecasting, in-store engagement, and go-to-market strategies for engaging customers in an omnichannel world.
This whitepaper will help retailers understand each of these areas so that they can take action to transform their business in a next-generation omnichannel operation.
Shift your focus from data to insight to produce the right product at the right time
By now we all understand the sheer volume of data that is generated by people and organizations, but how do we harness that and how can it help us? That is why the focus of this whitepaper is about the power of data, or rather Insight – as this is the practical value.
Useful for manufacturers, distributors and retailers, this whitepaper follows the lifecycle of a product (from R&D to customer use) in order to understand how insight from the data available to us can improve operational execution and customer experiences.