Speed up supplier invoice processing by bringing in P2P automation into your system via OCR technology
The OCR Connector accelerator helps accounts payable teams to embed and read vendor invoice documents into their system, feeding the data from OCR technology right within your financial processes. The Connector works out of the box with leading P2P automation OCR providers Yooz and Rossum; and can be configured for your own OCR tool on request.
How to make the shift to allow customers shape strategy, operations and culture for long-term business success
Traditionally many brands perhaps remained in a traditional manner of engaging with customers; relying on an internal focus “if the product or service is good enough it will sell”.
However as customer expectations and their touchpoints change and increase, organizations must move their strategy, operating model and culture to bring the customer inside the business.
For many brands this will be a seismic shift that touches all areas of the business. This CX Insider whitepaper will provide key best practices and advice on how to make that change, from an Inside Out (assumptive, internally focused) business model to an Outside In (proactive, agile and inclusive) approach.
Supporting you before, during and after your CRM implementation project
Organizations invest in new technologies and processes to support their business transformation, and in order to see full ROI and positive business impact, users must embrace the change fully.
Based on our CRM implementation experience and change management best practice, our consultants focus on the people using the technology through three defined stages in order to align understanding, pinpoint challenges, map business scenarios and criteria for success.
Practical steps to transform your employee experience to attract and retain top talent
Prodware’s Employee Experience Journey Mapping Workshop is the first step companies can take in order to focus on EX and put workers at the heart of your business.
The workshop is a service that can be conducted either virtually or face-to-face and includes elements such as Employee Journey Mapping, Employee Persona Profiling, and setting your Employer Brand Values.
With these valuable insights and recommendations, you will have an action list in order to move forward to an implementation phase.
A service using the Regression Suite Automation Tool for Microsoft Dynamics 365 Finance and Supply Chain Management
Cloud-based business applications such as Microsoft Dynamics 365 Finance and Microsoft Dynamics 365 Supply Chain Management have enabled companies to access the latest technologies and features sooner with more frequent releases and updates.
This is why Prodware have developed a proven service called RSAT Implementation, which combines preparation, set up and training of the Microsoft Regression Suite Automation Tool. You can also opt for Prodware specialists to take over the task of running it for you after the initial implementation for future testing.
The human factor at the heart of cyber security
Today more than ever, cybersecurity has become critical and strategic for organizations. And even though organizations are beefing up their defense systems by protecting their networks, applications and data with sophisticated IT tools, addressing cyber threats does not boil down to merely overhauling your technology.
In this whitepaper, we explore the current threats and techniques facing organizations and their consequences. We take a deeper look at the weakest link to cyber security – the human factor, and how to reduce the risks.
A flexible and systematic solution and service that ensures the ongoing cybersecurity awareness of your users
Organizations are only as strong as their weakest link in the fight against cybercrime. It is an ongoing challenge that employees are not fully aware of their personal role as the “human firewall” for preventing security breaches.
As a certified KnowBe4 partner and trusted services provider, Prodware helps make your users aware of cyber issues and ensure they adopt appropriate behaviors.
Comprehensive ITIL-based Infrastructure Managed Services to ensure the smooth running of IT operations
To provide full coverage and efficiency, outsourcing your infrastructure and application management to experts makes business sense, regardless of your IT configuration – whether your IT is on-premise, in the Cloud or hybrid.
TechCare Managed Service manages the maintenance, patches, fixes, updates, developments and security of your infrastructure, including terminals, devices, and applications.
Comprehensive and value-add Application Managed Services to ensure the smooth running of modern IT operations.
For those forward-thinking organizations who move to the cloud, the benefit from using modern applications means that the pace of updates and changes has increased. Your IT team may be spending too much time on upskilling in order to keep up and as a result falling behind the curve. The primary goal of an IT operation is to deliver an optimal service to the organization, so this is a real business risk.
The AppCare Managed Service is a comprehensive program that supports the maintenance, change management and security of your business applications.
Structure and unify your customer data to better understand and engage through personalized customer experiences
Customers want personalized experiences from their service providers. Delivering personalized experiences depends on unifying and understanding customer data with synergies across the business.
Over the years, as customer channels have evolved, you may have added marketing and service applications to meet these new demands. Now, however it is a challenge to combine the valuable data you hold across these apps to see one customer view.
The Customer 360 consulting service from Prodware is the answer: we help you with your ambition of delivering personalized customer experiences with a choice of three options depending on your needs, allowing you to build on a Customer 360° View.