Attract, engage and retain members
People are the lifeblood of member organizations and without a deep and relevant engagement model with your members, growth is not possible.
The Membership solution for Microsoft Dynamics 365 Customer Engagement provides a membership model that can flex to your needs, covering marketing campaign automation, event management, member insights, member journey mapping, member portals, omni-channel service and flexible renewals.
Boost your intercompany processes with additional integration across shipments, items and receipts
If you have multiple companies in your group which need to manage data across finance, sales, procurement and inventory; standard intercompany processes within Business Central may not be enough.
The Inter Company accelerator for Microsoft Dynamics 365 Business Central has additional integration functions to standard intercompany processes across shipments, items and receipts to avoid manual double entry and errors when updating information between companies in the group.
Comprehensive ITIL-based Infrastructure Managed Services to ensure the smooth running of IT operations
To provide full coverage and efficiency, outsourcing your infrastructure and application management to experts makes business sense, regardless of your IT configuration – whether your IT is on-premise, in the Cloud or hybrid.
TechCare Managed Service manages the maintenance, patches, fixes, updates, developments and security of your infrastructure, including terminals, devices, and applications.
Comprehensive and value-add Application Managed Services to ensure the smooth running of modern IT operations.
For those forward-thinking organizations who move to the cloud, the benefit from using modern applications means that the pace of updates and changes has increased. Your IT team may be spending too much time on upskilling in order to keep up and as a result falling behind the curve. The primary goal of an IT operation is to deliver an optimal service to the organization, so this is a real business risk.
The AppCare Managed Service is a comprehensive program that supports the maintenance, change management and security of your business applications.
Keep efficient in information management and visibility, regardless of the complexity of your company structure
If you operate within a group of companies and want to update, view and share information across these that relate to customers, suppliers and products it can mean manual repetition of updating data and switching views.
The Master Data Sharing accelerator for Microsoft Dynamics 365 Business Central synchronizes master data from a company to sub companies and provides consolidated views of customers, vendors and items.
Structure and unify your customer data to better understand and engage through personalized customer experiences
Customers want personalized experiences from their service providers. Delivering personalized experiences depends on unifying and understanding customer data with synergies across the business.
Over the years, as customer channels have evolved, you may have added marketing and service applications to meet these new demands. Now, however it is a challenge to combine the valuable data you hold across these apps to see one customer view.
The Customer 360 consulting service from Prodware is the answer: we help you with your ambition of delivering personalized customer experiences with a choice of three options depending on your needs, allowing you to build on a Customer 360° View.
A workshop to assess your security risks and recommend next steps for your Microsoft 365
Embracing innovation, with the move to the cloud, with demands on greater connectivity and reliance on digital tools from increasingly remote teams, are more common today than ever before.
Productivity and collaboration apps within Office 365 (Microsoft 365) also require compliance in terms of data security and user management.
The Security Assessment service for Microsoft 365 collaboration tools is a 2-day workshop that helps CIOs and their IT teams understand their security risks and create an action plan to mitigate these to make the best use of the security solutions available
Improve and optimize your business processes to streamline operations and deliver excellent experiences.
As businesses and teams grow, and processes change independently; there is a risk of lack of alignment, control and efficiency with how your business operates. For many management teams, digital transformation or simply aligning people, process and data is a priority.
The Business Process Optimization consulting service helps you improve existing processes in order to streamline your business operations in terms of flow, performance, efficiency, customer experience and employee experience.
App in a Week service helps you develop your first business app – empowering you to take future steps in developing your own Power Apps in the future.
More people have access to build and share low-code apps such as Microsoft Power Apps to resolve line-of-business issues such as eliminating paper processes and manual data collection.
But some organizations need a helping hand to get started. Combining our consulting and our development experiences, Prodware have developed the App in a Week service.
The service a is a modular engagement of up to 10 days; you can include or exclude certain elements such as training and envisioning with the core 5-day development workshop that is fixed.
A collection of integrated finance apps to help you do business internationally
The International Finance Pack accelerator for Microsoft Dynamics 365 Finance and Operations helps unify and automate financial processes when dealing with a global supply chain. Including features to support reconciliation, legal frameworks, multi-currency exposure, and how you deal with complex customer or supplier groups.