A flexible and systematic solution and service that ensures the ongoing cybersecurity awareness of your users
Organizations are only as strong as their weakest link in the fight against cybercrime. It is an ongoing challenge that employees are not fully aware of their personal role as the “human firewall” for preventing security breaches.
As a certified KnowBe4 partner and trusted services provider, Prodware helps make your users aware of cyber issues and ensure they adopt appropriate behaviors.
Aligning retail operations with new customer expectations
If retailers are going to successfully reimagine online and in-store experiences, they will need to invest in developing a fully integrated ecosystem that connects customer and product insights, demand and supply chain forecasting, in-store engagement, and go-to-market strategies for engaging customers in an omnichannel world.
This whitepaper will help retailers understand each of these areas so that they can take action to transform their business in a next-generation omnichannel operation.
Shift your focus from data to insight to produce the right product at the right time
By now we all understand the sheer volume of data that is generated by people and organizations, but how do we harness that and how can it help us? That is why the focus of this whitepaper is about the power of data, or rather Insight – as this is the practical value.
Useful for manufacturers, distributors and retailers, this whitepaper follows the lifecycle of a product (from R&D to customer use) in order to understand how insight from the data available to us can improve operational execution and customer experiences.
Comprehensive ITIL-based Infrastructure Managed Services to ensure the smooth running of IT operations
To provide full coverage and efficiency, outsourcing your infrastructure and application management to experts makes business sense, regardless of your IT configuration – whether your IT is on-premise, in the Cloud or hybrid.
TechCare Managed Service manages the maintenance, patches, fixes, updates, developments and security of your infrastructure, including terminals, devices, and applications.
Comprehensive and value-add Application Managed Services to ensure the smooth running of modern IT operations.
For those forward-thinking organizations who move to the cloud, the benefit from using modern applications means that the pace of updates and changes has increased. Your IT team may be spending too much time on upskilling in order to keep up and as a result falling behind the curve. The primary goal of an IT operation is to deliver an optimal service to the organization, so this is a real business risk.
The AppCare Managed Service is a comprehensive program that supports the maintenance, change management and security of your business applications.
Structure and unify your customer data to better understand and engage through personalized customer experiences
Customers want personalized experiences from their service providers. Delivering personalized experiences depends on unifying and understanding customer data with synergies across the business.
Over the years, as customer channels have evolved, you may have added marketing and service applications to meet these new demands. Now, however it is a challenge to combine the valuable data you hold across these apps to see one customer view.
The Customer 360 consulting service from Prodware is the answer: we help you with your ambition of delivering personalized customer experiences with a choice of three options depending on your needs, allowing you to build on a Customer 360° View.
A workshop to assess your security risks and recommend next steps for your Microsoft 365
Embracing innovation, with the move to the cloud, with demands on greater connectivity and reliance on digital tools from increasingly remote teams, are more common today than ever before.
Productivity and collaboration apps within Office 365 (Microsoft 365) also require compliance in terms of data security and user management.
The Security Assessment service for Microsoft 365 collaboration tools is a 2-day workshop that helps CIOs and their IT teams understand their security risks and create an action plan to mitigate these to make the best use of the security solutions available
Improve and optimize your business processes to streamline operations and deliver excellent experiences.
As businesses and teams grow, and processes change independently; there is a risk of lack of alignment, control and efficiency with how your business operates. For many management teams, digital transformation or simply aligning people, process and data is a priority.
The Business Process Optimization consulting service helps you improve existing processes in order to streamline your business operations in terms of flow, performance, efficiency, customer experience and employee experience.
App in a Week service helps you develop your first business app – empowering you to take future steps in developing your own Power Apps in the future.
More people have access to build and share low-code apps such as Microsoft Power Apps to resolve line-of-business issues such as eliminating paper processes and manual data collection.
But some organizations need a helping hand to get started. Combining our consulting and our development experiences, Prodware have developed the App in a Week service.
The service a is a modular engagement of up to 10 days; you can include or exclude certain elements such as training and envisioning with the core 5-day development workshop that is fixed.
Desk Planner helps your employees safely return to the offices step by step, in an easy to use mobile app that is controlled by your company policies
Following recent COVID-19 restrictions with remote working and social distancing measures in place; organizations need to plan and manage a safe and compliant return to office working.
The Desk Planner app allows for room and desk bookings in line with regulations and company policies, check-in and out procedures, FAQs, and traceability for contact.