1 week Proof of Concept – Field Service Consulting

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A five day POC that includes objective setting, technology demo, business process review, workshops, training, and trial including dashboards of Microsoft Dynamics 365 Field Service based on your sample data.

To help build and refine your field service best practice you can benefit from the flexibility of choosing from any or all or the three service packs available within our Field Service Consulting offering, to meet your business needs.

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2 day assessment – Field Service Consulting

A deep-dive into your own business processes in order to produce a comprehensive improvement plan. Includes a guided demonstration of leading technology (Microsoft Dynamics 365 Field Service) to support your digital transformation journey.

To help build and refine your field service best practice you can benefit from the flexibility of choosing from any or all or the three service packs available within our Field Service Consulting offering, to meet your business needs.

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IT Service Management

Combine ITIL best practice with market-leading service CRM to boost customer loyalty, internal productivity and team collaboration

IT Service Management is a CRM solution for IT service providers integrated with Microsoft Dynamics 365 Customer Service supporting ITIL best practice. unchanged.

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Your Power BI Data Workshop

Power BI training with a difference, we use your data to demonstrate the power of analytics, train your people and create a practical action plan for the future.

The Power BI Workshop is set as either a 3 or a 5 day service, depending on your business needs.

Get on the right track to improve your financial performance, inform your decision-making and execute plans more efficiently with Microsoft Power BI.

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Distribution for Dynamics 365 Business Central

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A sector-specific system for distribution companies built on market leading ERP technology will keep you agile, competitive and in control.

Customer and profit are king in the distribution sector and it is a difficult balance to strike. Control and flexibility are equally important for the modern distributor.

Prodware Distribution is a full end-to-end solution and boosts standard Microsoft Dynamics 365 Business Central functionality to meet these needs; covering key areas such as commercial, procurement, data accuracy, warehouse management, logistics and quality control.

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Explore Innovation Workshop

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Practical steps to provide focus and speed to your digital transformation journey

Prodware works across three key pillars to accelerate agility and growth. In order to adopt a customer-centric approach (and deliver excellent customer experiences), successful business looks to digital transformation processes supported by innovative technology.

We have set out a tailored program of innovation discovery, advice and implementation that helps our customers get there quicker. With our step-by-step approach, our Innovation and business experts will guide you in forming and executing your innovation journey.


A key part of our innovation approach is the hands-on Explore Innovation Workshop.

The objective of this Innovation Workshop is to provide laser-sharp focus on your strategic needs and how specific innovation tech can bring transformation about in an agile manner

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Industrial Project Management for Dynamics 365 Finance and Supply Chain Management apps

Manage large and complex production projects, to boost productivity, efficiency and best practice.

We understand that with high-value manufacturing projects, you need tools to track cash-flow, schedules, resources and equipment. If a critical deadline is missed along the way, it impacts your ability to deliver, so visibility is key.

Industrial Project Management is a full end-to-end solution and boosts standard Microsoft Dynamics 365 Finance and Operations’ functionality to meet these needs; connecting project and production in multiple ways.

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Discrete Manufacturing for Dynamics 365 Finance and Supply Chain Management

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Respond to modern customer and supplier needs. Handle complexities in your production processes and achieve agility.

Discrete Manufacturing a vertical solution that fully integrates with Microsoft Dynamics 365 Finance and Supply Chain Management.
It helps manufacturing companies by providing enhanced functionalities and robust overview of R&D, production, finance and service areas.

For example, it simplifies BOM management with Item versioning functionality, tightens the integration of production processes and improves visibility with our Production Order Consolidation feature, boosts stock control with warehouse management functionality that informs sales and procurement, fast order entry and accurate pricing information deliver optimal customer experiences, plus increased automation where it matters improves productivity with functionality such as EDI, Transit automation, Item life cycle, Sales kit management and Rebate management.

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Fast Service CRM Jump Start

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Move your customer service CRM to the cloud in 6 weeks

Achieve a focused implementation of Microsoft Dynamics 365 Customer Service quickly, for full agility in your service processes and see ROI faster.

Best practice customer service CRM is in your grasp with the right approach, our CRM consultant will guide you through an agile process to achieve best practice in your customer service teams.

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Payment Collection

Payment Collection

Empower your credit control team and improve invoice payments with an easy to use interface

Payment Collection is an advanced solution that will allow you to manage your debt collection operations efficiently and effectively.

Technology can help improve your collection operations. Automating your processes can lead to significant gains in efficiency, agent engagement and, most importantly, collection rates.

Available out-of-the-box for Microsoft Dynamics 365 Sales or as a standalone app for any ERP or CRM used by your business

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