Process Manufacturing
How Baril Coatings Accelerated Its Digital Transformation
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
How Microsoft Power Automate Helps You Succeed
In today’s fast-paced, connected world, automation helps organizations do more with less. From simple tasks to complex processes, it frees teams to add value, reduce errors, and save time. McKinsey reports 60% of jobs have at least 30% of tasks that could be automated. Microsoft Power Automate, part of the Power Platform, enables businesses to streamline manual work with no-code flows across legacy systems and modern cloud apps.
Microsoft Power Automate with the Power of Generative AI
Intelligent Workflow Automation
Uses AI Builder to automate document processing, approvals, and data extraction — combining predictive models and decision logic to streamline workflows.
Smart Data Extraction & Processing
Uses AI OCR/ML to read invoices, forms, emails; classifies content, extracts key data, and routes to systems accurately.
Predictive Insights & Recommendations
Delivers AI-driven recommendations and insights within workflows. Identifies patterns, flags anomalies, and suggests actions to improve efficiency and decision-making.
Industries Where we Deliver Excellence
- Hospitals & Clinics: Empower decision-making with real-time patient data analytics, operational efficiency insights, and predictive modeling for improved outcomes.
- Pharmaceuticals: Streamline clinical trials, monitor drug performance, and analyze supply chain data to accelerate time-to-market.
- Retail Banking: Gain 360° views of customer behavior, detect fraud patterns, and optimize branch operations with advanced dashboards.
- Investment & Asset Management: Monitor portfolio performance, analyze risk, and generate actionable insights for better investment strategies.
- Consumer Analytics: Track purchase trends, segment customers, and personalize marketing campaigns using data-driven insights.
- Inventory & Supply Chain: Optimize stock levels, forecast demand, and reduce operational costs with predictive analytics.
- Production & Operations: Improve factory efficiency, monitor equipment performance, and reduce downtime through predictive maintenance dashboards.
- Supply Chain Management: Track suppliers, optimize logistics, and gain end-to-end visibility across production lines.
- K-12 & Higher Education: Analyze student performance, attendance trends, and resource allocation for better learning outcomes.
- Research Institutions: Visualize research data, manage grants, and monitor project progress efficiently.
- Public Safety & Services: Track crime patterns, allocate resources effectively, and optimize public service delivery.
- Policy & Planning: Make data-driven decisions for urban planning, social programs, and budget management.
- Renewable & Traditional Energy: Monitor energy production, forecast demand, and optimize distribution networks.
Water & Waste Management: Track consumption patterns, identify inefficiencies, and improve sustainability initiatives.
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How Power Pages Helps you Succeed
Now anyone can build low-code business websites for desktop and mobile with a single creation. Part of Microsoft Power Platform, Power Pages lets you design professional sites without coding, speeding time to market at lower cost. Use responsive templates or drag-and-drop components to create corporate, e-commerce, community, or self-service sites. Simple to use yet powerful, it combines agility, flexibility, and professionalism.
Microsoft Power Page with the Power of AI
Intelligent Automation
Automates workflows and repetitive tasks, letting users focus on high-value activities with minimal manual effort.
Smart Recommendations
Offers context-aware suggestions to optimize content, layouts, and user engagement.
Insights & Analytics
Delivers actionable insights with AI-driven data analysis, helping users make informed decisions quickly.
Industries Where we Deliver Excellence
- Citizen Services: Streamline access to public services with secure, user-friendly portals that improve citizen engagement and satisfaction.
- Regulatory Compliance: Ensure seamless adherence to local, state, and federal regulations with automated workflows and secure data handling.
- Patient Portals: Enable patients to access records, schedule appointments, and communicate with providers securely.
Clinical - Collaboration: Facilitate efficient coordination between healthcare teams and external partners through integrated, compliant platforms.
- Student & Faculty Portals: Provide students and staff with centralized access to resources, enrollment tools, and academic services.
- Alumni Engagement: Maintain strong connections with alumni through interactive portals for events, donations, and networking.
- Customer Self-Service: Offer clients secure access to account information, applications, and support, reducing manual processing.
- Regulatory Reporting: Automate compliance reporting while maintaining data integrity and security standards.
- Supplier & Partner Portals: Strengthen collaboration with vendors, distributors, and partners through centralized, real-time information sharing.
- Production Tracking: Monitor workflows and production status, improving transparency and operational efficiency.
- Customer Engagement: Enhance online and in-store experiences with personalized portals for loyalty programs, orders, and promotions.
- Inventory & Vendor Management: Streamline inventory visibility and supplier interactions to optimize supply chain efficiency.
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AI Envision
A practical AI training service designed to activate AI adoption across your workforce
Why AI Training is Key for Success
AI adoption is accelerating across every industry, yet many organizations struggle to move from interest to action. Leaders, business teams, and IT functions are asking the same questions: what is AI really capable of, where does Artificial Intelligence technology add value, how do we manage risk, and how do we start without overcommitting.
Prodware AI Envision addresses these challenges in a structured way. AI Envision is an AI training and enablement service designed for all employees. It is the fastest path from AI curiosity to clarity. All AI Envision programs follow one methodology, with Workforce training focused on Copilot Chat and Microsoft 365 Copilot, and platform-based training aligned to Copilot in Dynamics 365 Business Central, Finance, Supply Chain Management, Customer Engagement plus AI in Sage.
How does AI Envision training work?
AI Envision follows a structured AI training journey, to help organizations move from AI awareness to practical adoption. Each step builds progressively on the previous one, combining expert guidance, real demos, and hands‑on exercises.
Step 1 - Build a Shared Understanding of AI at Work
Participants gain practical AI understanding, including generative AI, workplace impact, ethics, legal issues, Copilot, and agentic AI in simple terms.
Step 2 - Learn How to Work Effectively With AI
Practical AI training session that helps participants structure prompts, apply proven patterns, avoid common mistakes, and practice using AI on real work tasks.
Step 3 - Apply AI to Real Business Scenarios
Participants see how Copilot and AI agents enable role-based scenarios in their business tools and processes through practical demos.
Step 4 - Explore Agentic AI and Identify Opportunities
Introduces agentic AI; participants review use cases, understand governance, and complete a questionnaire to assess organizational readiness and opportunities.
Step 5 - Turn Learning into an Adoption Roadmap
Final session consolidates outcomes: experts share questionnaire insights, prioritize use cases, and deliver the AI Envision Report, guiding the next steps.
AI Form Assistant
Automatically complete forms to boost productivity and reduce data input errors
How AI Form Assistant Helps Your Enterprise to Be More Efficient
A lot of daily business tasks involve recurring administration which focus on capturing, transferring and storing information via forms in ERP and CRM, with challenges in efficiency, accuracy and productivity, impacting the bottom line and causing issues in the supply chain and customer experience.
Prodware AI Form Assistant provides users with real-time suggestions for automatically filling in forms within business applications from a source text such as an email, chat or document.
Cost-effective Transformation Across Business Areas with AI Form Assistance
These are just a few business scenarios where data entry is required, takes time and needs optimum accuracy: AI Form Assistant is fully flexible – the possibilities are endless.
Sales
Reduce CRM administration and bottlenecks to allow commercial teams more time with prospects and customers.
Customer Service
Reduce case admin. and speed up communication by automatically creating requests and updates for colleagues from various data points including chat transcripts.
Human Resources
Streamline employee onboarding and offboarding by completing mandatory forms from data held in documents and emails.
Finance
Reduce ERP data entry errors and administrative effort across finance and procurement, such as purchase order creation or supplier onboarding from email requests.
How AI Form Assistant Helps
- Paste emails/chats to auto-suggest Lead and Opportunity fields in Dynamics 365.
- Generate Sales Quotes from unstructured requests: products, quantities, delivery dates.
- Handle multilingual enquiries without translation; review and approve suggested entries.
- Create Case (Incident) records from customer emails with suggested title/category/details.
- Paste chat transcripts to structure case notes and updates consistently.
- Extract details from any format, then approve/modify suggestions before saving.
- Turn service request emails into Work Orders with suggested priority, description, and scheduling details.
- Populate Customer Asset details from installation/handover emails without pre-processing.
- Paste technician emails to auto-suggest structured work order notes for full service history.
- Paste supplier onboarding emails to suggest Vendor master data (tax, address, terms).
- Use invoice emails to suggest Vendor invoice fields (number, totals, dates).
- Extract billing requests into customer invoicing forms, then validate suggested values.
- Create Purchase Orders from supplier quotes: header values, incoterms, delivery dates, lines.
- Convert customer emails into Sales Orders with suggested items, quantities, and ship dates.
- Populate Inventory journal entries from warehouse emails; user reviews suggested fields.
What’s Inside AI Form Assistant?
Why AI Content Generation is Key for Success
Creating client-ready documents is often slow and fragmented. Knowledge is scattered across multiple systems, requiring manual copy-paste that disrupts structure, tone, and branding, while increasing the risk of errors. Generic AI tools also fall short when it comes to producing complex, brand-compliant documents that teams can rely on.
AI Content Generator is an enterprise-grade solution that helps teams co-create high quality Microsoft Word and PowerPoint documents using Generative AI, trusted internal data, and corporate templates. Designed for complex, document-heavy scenarios, it removes the blank-page problem and dramatically accelerates content production while keeping you in control.
How AI Content Generator Works: A Guided 5-step Co-creation Process
Azure-native AI app with guided human-in-the-loop workflow combines AI content generation to co-create accurate, on-brand documents.
Step One - Describe Your Objective
Provide the AI with the context, purpose, and constraints of the document you want to create.
Step Two - Select Trusted Data Sources
Choose internal documents (SharePoint and other sources) the AI should use as references.
Step Three - Validate the Structure
AI Content Generator proposes a table of contents that you can review, edit, and approve.
Step Four - Co-create the Content
Section by section, the AI generates content that you can refine and validate.
Step Five - Generate the Final Document
Export the document directly into your selected Word or PowerPoint template, ready for final human review.
Where We Deliver AI Content Excellence
- Drafts RFP responses in minutes.
- AI uses statements of work, past answers, and compliance rules.
- Cuts preparation time for pre-sales consultants.
- Boosts win rates and lowers costs.
- Generates accurate compliance reports.
- AI processes clinical data, regulations, and historical submissions.
- Reduces report prep from days to hours.
- Improves productivity and eases audits.
- Accelerates investor presentations.
- AI transforms financial projections, property data, and market analytics.
- Polished, client-ready decks delivered.
- Enhances fundraising and stakeholder engagement.
- AI compiles equipment specs, safety protocols, and SOPs.
- Minimizes downtime and ensures compliance across plants.
- Strategy leaders convert KPIs, dashboards, and trends into structured decks.
- Cuts prep time from hours to minutes.
- Enables faster decisions and frees time for strategic analysis.
What’s Inside AI Content Generator?
AI User Insights
Surface insights into how your business applications are used to drive productivity, adoption, and ROI
How AI User Insights Drives Enterprise Success
The benefits from implementing leading business applications such as Microsoft Dynamics 365 is how employees adopt and use the functionalities to improve daily processes, productivity and efficiency.
But how can you gain insights into how employees are using business tools and how these applications align with business processes?
At any stage of an IT project—from scoping and migration to pilots, proofs of concept, and rollouts—user behavior is a key factor in your analysis to understand priorities, ROI, and training needs.
How Does AI User Insights Support IT and Process Optimization?
AI User Insights integrates with Dynamics 365 to track user activity aligned with workflows, providing interactive dashboards and reports.
Detect Unusual User Behavior Patterns
Outliers and Anomalies can signal potential issues or improvement opportunities.
Detect Trends And Usage Patterns
Visualizations and metrics to identify trends, serving as benchmarks for process improvement and automation.
Personalize User Experience
Admins can give tailored recommendations to each user based on usage trends, enhancing productivity and user satisfaction.
Enhance Application Development
Reveal pain points, feature preferences, and usage patterns. Businesses can prioritize enhancements and drive effective innovation.
AI User Insights is Helpful for...
- Improve case-handling process compliance. Define the expected service workflow as a Path and use path insights to identify where agents deviate or slow down—so you can target coaching and streamline steps.
- Detect unusual handling patterns that signal quality or training issues. Use outliers and anomalies detection plus usage trends/outliers reports to spot atypical behavior enabling earlier intervention and more consistent service execution.
- Reduce resolution time by pinpointing workflow inefficiencies. Use the time-based reports to identify which actions consume the most time and benchmark improvements after process changes or automation.
- Target training during HR system rollouts. Use adoption speed and recurrence analysis to identify teams struggling with new HR workflows and focus enablement where adoption is lagging.
- Identify where employees get “stuck” in HR self-service workflows. Define HR workflows as Paths and analyze each step to locate the exact steps causing friction, so HR can simplify guidance or adjust the process.
- Personalize HR app guidance without profiling. Use the capability for admins to provide tailored recommendations based on usage trends to help different employee groups complete HR tasks more smoothly.
- Create process benchmarks and spot improvement opportunities. Use visualizations and metrics to detect trends and usage patterns as baselines, then track changes over time using time evolution reports to quantify improvements after changes to workflows or automation.
- Segment users by behavior to explain performance variation. Use user clustering to identify groups following different paths or struggling with specific tasks—supporting root-cause analysis and targeted change management.
- Deep-dive into individual user journeys for evidence-based recommendations. Use user timeline/activity history and time-slot activity patterns to understand how work is actually performed and recommend process or UI changes grounded in observed behavior.
- Standardize campaign execution workflows. Define the workflow as a Path and use path insights to spot where marketers diverge from the intended process—improving consistency and reducing rework.
- Increase adoption after new marketing features or rollouts. Use Adoption & Recurrence to see whether teams are actually using new capabilities after a pilot or rollout—so enablement can focus on groups with slow adoption.
- Find bottlenecks in day-to-day marketing operations. Use time evolution reports and duration/time spent by action/path to benchmark how long key tasks take and identify steps that are slowing productivity for targeted process simplification or automation.
- Improve CRM process compliance. Model the desired sales motion as a path and analyze the funnel and step timing to identify where reps drop steps (e.g., missing qualification actions) or spend too much time, enabling targeted coaching and streamlined workflows.
- Identify unusual rep behavior that may indicate risk or inefficiency. Use outliers/anomalies and usage trend/outlier insights to flag atypical patterns enabling earlier support and improved sales hygiene.
- Segment rep behaviors to tailor enablement. Use user clustering to group reps by behavioral patterns across actions/processes, then use user timeline/activity history to validate where each cluster struggles—so training and sales playbooks can be personalized based on observed usage trends.
- Optimize month-end close / period-end workflows. Define the finance close sequence as a Path and review path insights to locate bottlenecks and long-duration steps—supporting process improvements and more predictable close cycles.
- Detect compliance or control exceptions in finance processes. Use outliers and anomalies plus time-based reports to spot unusual user behavior patterns around critical ERP actions, surfacing potential issues and improvement opportunities.
- Drive adoption and reduce training gaps post-implementation. Use adoption speed and recurrence reporting to track which finance teams are engaging with new workflows after pilots/rollouts and use user activity timelines to pinpoint individuals or groups who need targeted support.
- Improve adherence to warehouse execution processes (receive → put-away → pick → pack/ship). Configure warehouse workflows as Paths and analyze path funnel + step timing to identify where operators deviate or stall, supporting process refinement and targeted training to improve throughput.
- Spot productivity issues and abnormal usage patterns. Use duration/time spent reports and outliers/anomalies to surface unusual behavior or long task durations that may indicate confusion, poor UI fit, or process issues—enabling faster corrective action.
- Benchmark improvements after automation or device/process changes. Use trend metrics and time evolution reporting as benchmarks, then compare pre/post changes to validate whether new warehouse processes reduce time-on-task and increase consistent usage patterns.
What's Inside AI User Insights?
How Work IQ Helps you Succeed
This solution streamlines workflows, enhances decision-making, and boosts productivity across teams. It provides clear insights and actionable intelligence to optimize performance. Fully supported by Prodware, it ensures smooth implementation, ongoing guidance, and expert assistance to maximize value from day one.
Work IQ Powered by AI
Intelligent Automation
Leverage advanced analytics to anticipate outcomes. Work IQ identifies trends, risks, and opportunities before they happen, helping teams act proactively rather than reactively.
Contextual Assistance
Receive real-time, context-aware guidance. Work IQ understands your work environment and provides relevant tips, resources, and alerts precisely when you need them.
Collaborative Intelligence
Enhance team collaboration with AI support. Work IQ analyzes workflows, suggests optimal task allocation, and surfaces knowledge from across your organization to drive smarter teamwork.
Industries Where we Deliver Excellence
Optimizing patient outcomes and operational efficiency – Our solution streamlines workflows, enhances data-driven decision-making, and ensures compliance across hospitals, clinics, and care networks.
Driving productivity and reducing downtime – From production lines to supply chains, we help manufacturers anticipate bottlenecks, improve safety, and maximize throughput.
Enhancing customer experience and operational agility – We empower retailers with smarter inventory management, personalized engagement, and real-time performance insights.
Securing operations while boosting efficiency – Banks, insurers, and fintechs leverage our platform to automate processes, manage risk, and gain actionable intelligence.
Streamlining operations end-to-end – Optimize route planning, fleet management, and warehouse operations to reduce costs and improve delivery performance.
Driving sustainability and operational resilience – From smart grids to resource management, our solution supports predictive maintenance and data-driven decision-making.
AI Workforce - Transform the Way Your People Work With AI
Empower your teams with AI copilots, digital labor, and smart workplace technologies that reduce manual workload, accelerate productivity, and unlock enterprise‑wide efficiency.
What is AI Workforce?
AI Workforce is a modern work model where humans and AI operate together as teammates, supported by intelligent automation, copilots, and digital labor. It helps organizations shift from traditional information work to intelligence work – where tasks, decisions, and workflows are enhanced by AI-powered agents and tools.
Prodware supports businesses end-to-end in building their AI Workforce strategy: from data readiness and governance to deployment, adoption, and continuous improvement.
AI Workforce Powered by AI
AI‑driven workforce automates tasks, enhances productivity, and supports smarter decisions across workflows.
It combines automation, insights, and learning to streamline operations and improve outcomes.
Automated Task Execution
Automate repetitive tasks such as data entry, scheduling, and reporting. Reduce errors and free employees to focus on higher‑value work.
Smart Recommendations Engine
Deliver context‑aware recommendations based on data and user behaviour. Guide decisions with relevant, real‑time insights.
Predictive Insights & Analytics
Analyze data to identify trends and forecast outcomes. Enable proactive decisions and more confident planning.
Where AI Workforce Creates Impact
AI Workforce applies to all industries where efficiency, automation, and intelligence-driven operations are critical. Organizations can accelerate transformation by enhancing productivity, improving workflows, and enabling digital labor.
Increase Operational Efficiency
AI automates production tasks, improves quality checks, and speeds up workflows to reduce delays and operational waste.
Connect your Supply Chain Teams
Copilots centralize information, enabling faster coordination across procurement, logistics, and operations.
Boost Productivity & Quality Control
Digital labor handles repetitive tasks, allowing teams to focus on process improvements and higher‑value decisions.
Increase Accuracy & Compliance
AI streamlines document analysis, risk checks, and regulatory workflows to reduce errors and strengthen compliance.
Connect Client & Back‑Office Teams
Copilots unify insights and summaries so advisors, analysts, and operations stay aligned in real time.
Boost Productivity Across Processes
AI agents automate routine tasks like claims, reconciliation, and reporting, freeing teams for strategic work.
Increase Retail & Supply Efficiency
AI automates stock tasks, pricing updates, and merchandising workflows to keep operations fast and accurate.
Connect Teams Across Channels
Centralized AI insights help stores, warehouses, and customer teams coordinate smoothly across all touchpoints.
Boost Productivity & Customer Experience
Digital labor supports service tasks, product updates, and logistics, enabling more responsive and efficient customer interactions.
AI File Genie
Extract, structure and enrich your business document data to gain true value
How AI File Genie Can Help your Enterprise Succeed
Organizations often struggle with managing and extracting valuable information from unstructured documents. Manual processing is time-consuming and prone to errors, leading to inefficiencies and missed opportunities for data-driven decision-making.
Prodware AI File Genie is a SaaS document intelligence tool that extracts information from unstructured data held within documents, helping to create structured outputs and enriching documents. It can be used on demand or as a one-time process, improving data quality, insights, and user adoption.
How is AI File Genie Used?
Efficient and Fast System Migrations
Transform unstructured source data by enriching and mapping it into new applications, improving insights, data quality, and user adoption throughout the digital transformation process.
Organize and Enrich Document Catalogs
Create an enriched document catalog by classifying and structuring semantic information from multiple sources to enhance document management.
Ongoing Document Extraction & Enrichment
Use AI File Genie for daily document search and processing to extract and enrich data to create better quality and centralized documentation.
Flexible SaaS Model
Prepaid, scalable monthly subscription pricing ensures cost predictability that suits your business needs. Users know the cost of the process before launching each project.
AI File Genie is Helpful for...
- Automated Document Management: Streamline file organization with AI that intelligently categorizes and tags documents.
- Smart Insights: Gain actionable analytics on document usage, trends, and workflow bottlenecks.
- AI Recommendations: Receive suggestions for file sharing, archiving, or collaboration based on usage patterns.
- Intelligent Search: Instantly locate contracts, case files, and compliance documents using natural language queries.
- Risk Detection: AI flags inconsistencies, missing clauses, or potential compliance issues.
- Workflow Automation: Automate repetitive tasks such as document review or approval tracking.
- Content Suggestions: AI recommends relevant assets or templates for campaigns and projects.
- Version Control & Summaries: Automatically track edits and generate concise document summaries.
- Collaboration Optimization: Suggests team assignments and priority files based on project progress.
- Research Assistance: AI identifies key insights, citations, and references across multiple documents.
- Automated Note Generation: Summarizes lengthy papers or lectures into digestible notes.
- Smart Recommendations: Suggests related materials, research paths, or learning modules.
What's Inside AI File Genie?
How does Copilot Chat Help You Succeed Today?
Copilot Chat is the free AI entry point for Microsoft 365 users, enabling generative AI in everyday work. It helps people draft emails, summarize documents, brainstorm ideas, and automate routine tasks directly within familiar apps. With natural language prompts, users can ask questions, generate content, and get actionable insights faster, improving productivity, collaboration, and decision-making across teams while maintaining security and compliance standards.
Copilot Chat Powered by AI
Copilot Chat uses AI to automate tasks, surface insights, and deliver contextual guidance that enhances productivity.
AI-Powered Automation
Automates routine processes and repetitive work, helping teams complete tasks faster while maintaining oversight.
Smart Recommendations
Uses behavioral patterns and operational data to provide relevant suggestions that improve efficiency and accuracy.
Intelligent Insights
Analyzes data in real time to uncover trends, anomalies, and opportunities that support informed decision-making.
Context-Aware Assistance
Delivers personalized guidance based on user intent and workflow context, improving productivity and user experience.
Industry Where we Deliver Excellence
Streamline patient care and administrative workflows – Copilot Chat helps healthcare providers quickly access patient information, automate routine documentation, and support clinical decision-making.
Enhance accuracy and efficiency in financial operations – From real-time data insights to report generation, Copilot Chat empowers banking, accounting, and investment teams to reduce errors and save time.
Boost customer engagement and operational efficiency – Assist teams with inventory management, personalized marketing, and customer support, helping retailers deliver faster and smarter experiences.
Accelerate development and support workflows – Copilot Chat supports coding assistance, documentation, and internal knowledge management, enabling tech teams to innovate faster.
Optimize production and supply chain operations – Automate repetitive tasks, track workflows, and streamline communication across teams for higher productivity.
Empower teaching and learning experiences – Facilitate content creation, research support, and administrative efficiency for educators, administrators, and students.
