How Baril Coatings Accelerated Its Digital Transformation
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Deliver profitable projects on time and on budget
Service organizations are looking for flexible ways to respond to changing business models, with automation of business processes from lead to billing to insight plus optimization of their workforce and productivity to ensure project success.
Dynamics 365 Project Operations connects sales, resourcing, project management and finance teams within a single application to win more deals, accelerate project delivery, and maximize profitability.
Built-in AI & Copilot in Dynamics 365 Project Ops enable natural-language use for teams, streamlining projects, resourcing & finance.
Real-time AI project planning, budgeting & execution insights. Detect risks, delays & cost overruns early.
AI recommends resources for projects based on skills, availability, past performance, balances workloads, and predicts hiring and upskilling.
AI insights predict revenue, costs & timelines, find patterns in past projects, and model scenarios to improve estimates & strategy.
Copilot: projects & sales plans, tasks, timelines, risk alerts; optimizes pricing, proposals; predicts deals to boost delivery, profit/wins.
Copilot streamlines time & expense tracking project teams using AI/NLP/automation to reduce manual work, improve accuracy, speed approval.
Boost project profitability and delivery performance
Prodware helps you implement Dynamics 365 Project Operations, to connect your project-centric business using a single AI-powered application.
Increased client satisfaction, revenue, renewals, trust and loyalty.
Improved resource utilization, productivity, optimized staffing and employee retention.
Improved project and client insight, accelerate delivery, reduced cost of operations and service delivery throughout each project lifecycle.
Faster time to billing, compliance, higher profit margins and revenue growth on project-based services.
View and filter resources by role, skills, capacity, location, and availability to assign the right people at the right time. Use AI-driven recommendations for optimal scheduling, track skills and certifications to identify gaps, and monitor workloads with real-time dashboards. Make data-driven decisions to maximize utilization, streamline resource management, and reduce project delays.
Provides project managers tools to plan, track, and execute projects from start to finish. Features include real-time collaboration, Gantt charts, WBS, task scheduling, milestones, role assignments, dashboards, Kanban boards, automated notifications, KPI tracking, and centralized project discussions, enabling quick responses to changes and ensuring successful, profitable project delivery.
Dynamics 365 Project Operations helps businesses track project costs, revenue, and profitability. It enables budgeting, billing, and financial forecasting, monitors KPIs, cost variances, and profitability, supports flexible billing models, automates revenue recognition and invoicing, predicts cash flow, and ensures compliance—giving organizations full control over project finances.
Ensure accurate time tracking, expense reporting, and billing to boost project profitability and transparency. Employees log hours and expenses via web or mobile, while managers review and approve them. Set reminders for timely submissions, define expense policies, link costs to projects plus automate approvals, reimbursements, and client billing for real-time financial oversight.
Create accurate project-based quotes, manage contracts, and streamline the sales cycle in Dynamics 365 Project Operations. Estimate costs, forecast revenue, and ensure smooth transitions from sales to delivery. Generate quotes and proposals with templates and cost insights, manage contracts with approvals and revisions, track opportunities from lead to contract, prioritize deals with AI-driven insights, and automate handoff to project execution.
Automation and AI Insights in Microsoft Dynamics 365 Project Operations use AI and workflow automation to improve decisions, efficiency and outcomes. Businesses streamline approvals, data entry and reporting, optimize resources, pricing and costs, and gain real-time insights. Power Automate triggers actions and alerts, while AI summarizes risks and metrics and Power BI automates analytics distribution across projects and portfolios globally.
Seamlessly integrates with Microsoft 365, Teams, Outlook, Power BI, and Power Platform for collaboration, reporting, and real-time document sharing. Connect with Power Automate for custom workflows, Dynamics 365 Finance for financial management in your ERP, and Dynamics 365 Sales for project quoting, contracting, to manage the full customer journey in your CRM.
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
Dynamics 365 Project Operations provides built‑in insights to show how projects are trending, enabling leaders to make timely decisions and support business performance.
Yes. The solution enables robust pricing and costing variations across geographies, supports exchange‑rate considerations, and helps global teams adhere to accounting standards such as IFRS.
Users can create detailed estimates for labor, expenses, and materials, track budget‑to‑actuals, and manage project scope, schedule, and deliverables in one integrated workspace.
The platform provides Time Entry Agent, Expense Agent, and Activity Approvals Agent (currently in preview), which automate drafting time entries, generating expense reports from receipts, and flagging only items requiring review - reducing admin effort.
Users can easily distribute workloads, match project needs to skill profiles, and use universal resource scheduling to gain visibility into availability and deploy the right people at the right time.
Prodware combines deep project operations expertise with leading solutions like Dynamics 365 Project Operations to modernize delivery and resource management.
We deliver secure, compliant, and scalable foundations across project planning, execution, financials, and resource management.
Our proven track record across industries ensures faster project delivery, improved resource utilization, and smoother transformations.
Tell us about your project and we’ll show you how Prodware can transform your business.
Inject AI into your everyday apps, workflows and tasks to boost productivity and creativity.
Copilot for Microsoft 365 uses Generative AI and large language models (LLMs) such as Copilot Chat, to securely harness your business data within the natural flow of work, directly inside the Microsoft apps you use every day. It works alongside Word, Excel, PowerPoint, Outlook, Teams, and more. Employees can create Agents on Copilot 365 and boost productivity, spark creativity, improve collaboration, and strengthen skills across the organization.
Microsoft 365 Copilot uses advanced AI to boost productivity, automating tasks, generating content, and delivering insights in apps.
Microsoft 365 Copilot drafts Word documents, PowerPoint presentations, and Outlook emails using contextual information from your files, helping you create tailored content faster than ever.
Microsoft 365 Copilot analyzes Excel datasets in seconds, identifies trends and anomalies, suggests formulas, and explains results in clear, simple language — helping you make faster, smarter decisions.
Microsoft 365 Copilot enhances Teams meetings with real-time summaries, action items, and key highlights — helping teams track decisions, stay aligned, and follow up faster and more effectively.
Copilot streamlines tasks across Microsoft 365 by drafting reports, compiling updates, organizing information, and automating routine work
Copilot delivers personalized suggestions based on your work patterns, documents, and chats, helping prioritize tasks and improve outputs.
Ready to Elevate Your Content Creation with Microsoft 365 Copilot?
Prodware empowers your organization to deploy secure, scalable, and high-impact AI solutions with Microsoft 365 Copilot—accelerating content creation, streamlining collaboration, and driving user adoption.
Catch up faster with easy-to-digest summaries of projects, people, meetings, and more — so you can quickly stay informed and focus on what matters most.
Collaborate on ideas and content in Microsoft 365 Copilot using your instructions and reference files via agents for more contextual teamwork.
Find information across files, meetings, chats, emails, the web, and your business data.
Generates, rewrites, summarizes, and refines content directly within Word, Excel, PowerPoint, Outlook, and Teams using organizational data and Microsoft Graph context.
Copilot 365 Notebooks provide context-aware workspaces where you gather project materials and ask Copilot questions or generate content grounded in them.
Analyzes spreadsheets, identifies trends, builds formulas, creates visualizations, and explains insights in natural language within Excel.
Drafts responses, summarizes long threads, adjusts tone, and extracts key action items directly in Outlook.
Creates structured documents and presentations from prompts or existing files, including outlines, speaker notes, and formatted slides.
Summarizes Teams meetings, captures decisions, tracks action items, and answers questions based on meeting transcripts.
Surfaces relevant information across emails, files, chats, and calendars using contextual search powered by Microsoft Graph.
Transforms natural language prompts into task lists, project plans, tables, and structured outputs across Microsoft 365 apps.
Pre-Built Agents for frontier workers provide them with ready-to-use AI tools for smarter, faster workflows.
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
Microsoft 365 Copilot is an AI assistant embedded in Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams, etc.). It uses large language models and your organization’s content (with your existing permissions) to help draft, summarize, analyze, and automate work.
Copilot works across core Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, and Teams. Capabilities vary by app—ranging from content drafting and rewriting to data analysis, meeting summaries, and action-item extraction.
No. Copilot follows Microsoft 365 identity, security, and compliance controls, and only accesses content you’re permitted to use—making strong permissions and governance critical to a successful rollout.
Copilot combines your prompt with relevant context from your Microsoft 365 content (for example, documents, emails, chats, and meeting transcripts you can access) to generate an output. Clear, specific prompts typically produce better results.
Typical use cases include drafting and summarizing documents, analyzing data and creating insights in Excel, generating presentations from outlines, summarizing email threads, and capturing meeting recaps and action items in Teams.
A successful Copilot rollout typically includes readiness assessment, identity and access review, data security and compliance configuration, user enablement, and change management. We help define guardrails and adoption plans that align with your risk posture and business goals.
Timelines depend on your current Microsoft 365 security posture, data governance maturity, and rollout scope. Many organizations start with a pilot for priority teams, then scale once governance, training, and success metrics are validated.
We support you end-to-end—from readiness and governance to technical deployment, pilot execution, user training, and adoption measurement—so your teams can realize value quickly and sustainably.
As leaders in digital transformation, our approach as a trusted advisor for our clients helps you match disruptive technologies with business realities, to meet your challenges.
We support you in scoping and implementing innovative apps such as Microsoft Copilots with our tailored services to match your needs and level of maturity in leveraging Artificial Intelligence to boost productivity, empower your employees and delight your customers. Our expertise in AI development also means we help in the creation of Custom Copilots to answer your needs with competitive advantage and innovation in mind.
Tell us about your project and we’ll show you how Prodware can transform your business.
Modernize supply chain operations – optimize visibility, planning, procurement and fulfilment.
Manufacturing and distribution companies face growing supply chain challenges. Rising material and labor costs squeeze margins. Inventory and demand planning are difficult as firms balance just-in-time models with buffer stock. Regulatory compliance adds complexity amid evolving environmental, safety, and trade rules. Consumer expectations for faster delivery, customization, and sustainability demand agility.
Microsoft Dynamics 365 Supply Chain Management (built on Microsoft Dynamics 365 Finance and Operations) is an AI-powered enterprise resource planning (ERP) solution designed to help businesses build an agile, connected and resilient supply chain.
Dynamics 365 SCM uses AI, Copilot and automation to optimize inventory, forecasting, transport and warehouse operations.
AI alerts disruptions, assesses risks, suggests suppliers/routes, retrieves data, and tracks supplier performance.
AI tracks logistics emissions, suggests greener transport/sourcing, and automates EU Green Deal & ESG reporting.
AI predicts demand, optimizes inventory, and uses IoT sensors for predictive machine maintenance.
Optimizes reorders from sales and lead times, automates replenishment, cuts excess stock costs, boosts cash flow.
AI optimizes routes and warehouse operations — reducing transit times, fuel costs, and shipping spend while anticipating delays before they happen.
Build an AI-Ready Supply Chain
Prodware helps you accelerate transformation with Dynamics 365 Supply Chain Management to future-proof your operations.
Improve production planning, inventory, warehouse ops, logistics & procurement with supply chain automation, AI insights & real-time data.
A cloud-based supply chain solution that scales with customizable workflows and integrations with Microsoft Power Platform, Microsoft Azure and Microsoft 365.
Gain real‑time visibility across sourcing, production, inventory, and logistics to proactively identify issues, improve coordination, and make faster, data‑driven decisions.
Reduce supply chain disruptions, inventory carrying costs, and operational inefficiencies through predictive insights, automated processes, and optimized resource utilization.
Automate supply chains with IoT, AI, ML to optimize people, workflows and equipment. Real-time production and stock visibility enables proactive shopfloor control. Sensors flag delays/issues for quick response. Supports lean and JIT to reduce waste. Predictive maintenance improves efficiency.
Gain full visibility of stock, receiving, picking and shipping with warehouse heatmaps. Automate and scale WMS to optimize space from stockrooms to DCs. Optimize inventory with auto replenishment and real-time tracking. Reduce discrepancies via barcode/RFID. Coordinate multi-warehouse fulfillment.
Integrate sales, purchasing, logistics, stock, production, warehouse and transport management for real-time insights. Enable demand-driven production via unified sales & supply chain data for planning and decision-making with Power BI analytics. Adapt to demand, materials & capacity across sites/warehouses. Track goods from procurement to delivery for control and proactive problem-solving.
Streamline purchasing, optimize supplier relationships, and ensure cost-effective procurement with robust tools. Automate purchase orders, approvals, and AI supplier selection. Improve vendor collaboration, track KPIs (delivery, quality, price), and analyze spend to negotiate better contracts.
Improve delivery timelines with AI-powered route optimization that analyzes historical data, real-time traffic, weather, and delivery windows to determine the most efficient routes. Track shipments end to end—from warehouse to final destination—with full visibility and automatic status notifications for you and your customers. Integrate with 3PL providers like UPS and FedEx for real-time updates, automated communication, and accurate ETAs. Reduce costs with AI-driven freight and transport management.
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
The solution unifies data across planning, procurement, manufacturing, warehousing, and fulfillment - giving management real‑time visibility to operate smarter and respond faster to demand and delivery needs.
AI‑driven forecasting, machine learning models, and Copilot automation enhance accuracy, refine inventory placement, detect supplier risks, and accelerate decision‑making at scale.
Near‑real‑time MRP runs, dynamic stock buffers, and automated sourcing insights reduce lead times and help leaders react quickly to demand shifts.
Complete MRP runs in minutes, get real‑time inventory visibility, and use dynamic buffers (including DDMRP) to prioritize replenishment and improve on‑time promising.
Copilot assists with sourcing decisions and approvals, highlights supplier performance risks in one workspace, and provides embedded insights to act faster.
Prodware combines deep supply chain expertise with leading solutions like Dynamics 365 Supply Chain Management to modernize operations.
We deliver secure, compliant, and scalable foundations across production, procurement, logistics, and inventory management.
Our proven track record across manufacturing and distribution industries ensures improved efficiency, stronger operational control, and smoother digital transformation.
Tell us about your project and we’ll show you how Prodware can transform your business.
Prodware is proud to partner with Deel, a leading global HR platform that complements our solutions for businesses expanding and managing international teams.
Whether you’re operating locally or scaling globally, Deel is designed to support every type of worker in any country – ensuring compliant, streamlined workforce management all in one place.
Deel Solutions leverages AI technologies to streamline operations, enhance decision-making, and drive growth, delivering smarter, and more efficient business solutions.
Automates repetitive workflows and processes, reducing human error and increasing operational efficiency, freeing teams to focus on strategic priorities.
Uses AI-driven insights to forecast trends, optimize resource allocation, and support data-driven decision-making for better business outcomes.
Enables machines to understand, interpret, and respond to human language, improving customer interactions, content management, and communication.
Leverages AI to tailor user interactions and recommendations, enhancing engagement, satisfaction, and retention across platforms and services.
Utilizes AI to detect anomalies, monitor threats, and ensure regulatory compliance, safeguarding data integrity and protecting organizational assets.
Ready to Future-Proof Your Workforce with AI?
Deel empowers you to implement secure, scalable AI solutions—from smart copilots to digital labor—that drive real transformation and measurable impact.
Run global payroll, HR, compliance, and performance operations across 150+ countries from a single platform with unified data and real-time insights—fast.
Support contractors, EORs, PEOs, and payroll operations with scalable modules and 100+ integrations that break down silos, streamline workflows, and reduce manual effort across global teams.
Stay compliant with global labor laws, tax rules, GDPR, SOC 1,2,3, & ISO 27001 standards while keeping workforce data secure worldwide.
Deel’s Employer of Record (EOR) service enables companies to hire employees in 150+ countries without needing to establish local entities. It offers comprehensive payroll, tax and compliance solutions, ensuring seamless onboarding and management of global teams. Deel’s platform automates HR tasks, provides in-depth regulatory insights and guarantees compliance throughout the employee lifecycle, making international expansion effortless.
Deel’s platform allows companies to hire and manage contractors in more than 150 countries with ease. It automates HR tasks, mitigates misclassification risks and ensures timely payments. The platform offers 15 payment options, supports 200+ currencies and provides compliance automation, making global contractor management efficient and secure. Deel also integrates with accounting tools and offers features like bulk payments and the Deel Card for contractors.
Deel’s Contractor of Record service helps companies mitigate misclassification risks by taking on liability for global contractors. It offers localized contracts, background checks and seamless onboarding with global compliance. The platform automates invoices, one-click payments and integrates with HRIS systems, ensuring efficient management of international contractors. Deel’s in-house experts provide legal protection and support, allowing businesses to focus on growth.
Deel Payroll services streamline international payroll operations, handling HR compliance, tax deductions, and filings in 100+ countries. The platform offers automated payroll compliance, real-time reporting and analytics, ensuring seamless management of distributed teams. Deel provides 24/7 support, local expertise and a unified HR platform, making global payroll efficient and compliant. It simplifies onboarding, salary payments and regulatory monitoring for growing businesses.
Deel’s Professional Employer Organization (PEO) service streamlines HR, payroll and benefits administration for US teams. It ensures compliance with federal, state and local regulations, mitigating risks like workplace discrimination lawsuits. Deel offers advanced HR support, including onboarding, training and employee handbooks. Companies gain access to top-tier benefits, such as healthcare and retirement plans, enhancing employee satisfaction and attracting top talent.
Deel Engage helps companies build high-performing teams by managing development, performance, and training programs in one place. It offers AI-powered tools for creating custom training courses, detailed career paths and innovative manager training programs. The platform integrates with Slack for seamless collaboration and provides comprehensive insights into employee engagement and performance, enhancing productivity and fostering a positive work culture.
Deel’s Benefits Admin software integrates with carriers and automates payroll administration. It allows HR teams to design benefit plans, manage enrollments, and sync with payroll for automated deductions. Employees can easily enroll in healthcare, and savings plans with guided steps and reminders. The platform supports various benefits, including health, dental, disability and retirement plans, ensuring comprehensive coverage for global teams.
Deel’s Compensation Management solution helps companies create, share and execute global compensation strategies. It offers tools for building compensation bands, managing review processes and ensuring pay transparency. The platform integrates with Deel Global Payroll for quick execution and provides data-driven insights from 150+ countries. Deel’s solution enhances collaboration, improves employee satisfaction and ensures competitive compensation decisions.
Deel Talent connects companies with top global staffing partners to find the best candidates quickly. The platform allows creating job requisitions, reviewing agency-sourced candidates and onboarding workers seamlessly. It ensures cost control with upfront agency fees and full compliance with local labor laws. Deel centralizes management of multiple talent partners, providing insights into partner performance, applicant volume, and time-to-hire – streamlining the hiring process.
Deel’s Workforce Planning centralizes approvals, synchronizes real-time data, and delivers AI-driven insights to support strategic decision-making across 150+ countries. It integrates with ATS systems to enable seamless hiring, tracks headcount requests, and aligns finance and hiring managers. The platform also offers scenario modeling, skills gap analysis, and AI-powered forecasting tools to optimize hiring and workforce planning, enabling more efficient and collaborative decision-making.
We deliver workforce excellence across diverse industries by providing skilled talent, operational efficiency, and customized staffing solutions that drive business success.
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
Deel is a global payroll and compliance platform that helps companies hire, pay, and manage employees and contractors in multiple countries.
Yes. Deel supports payroll, tax compliance, contracts, and payments across many countries, making it easier for remote and global teams to operate legally and efficiently.
Deel is commonly used by startups, remote-first companies, and enterprises that hire international employees or freelancers and need streamlined global HR and payroll solutions.
At Prodware, we help customers from all over the world to support human resources management. Talk to us about how leading human resources software technology can support you to make the right decisions, support your people and empower management teams.
Tell us about your project and we’ll show you how Prodware can transform your business.
Transform the way your business works with AI-powered ERP and CRM business applications
Microsoft Dynamics 365 is an integrated suite combining CRM and ERP to streamline operations, unify data, and improve decision-making. It consolidates sales, marketing, service, finance, operations, commerce, and HR on one platform, enabling a smarter, agile business. Prodware supports full Dynamics 365 implementation—from strategy and deployment to integration and ongoing support.
Empower your organization with a unified business platform that breaks down data silos, automates manual processes, and delivers AI-driven insights to improve efficiency, collaboration, and decision-making across every department.
Dynamics 365 enhanced with AI embeds copilots, agents, and insights directly into ERP and CRM workflows. It streamlines execution, improves productivity, and transforms applications into intelligent systems.
AI Copilots for Dynamics 365 automate tasks in sales, service, finance, and operations with contextual guidance.
Process agents validate data, resolve anomalies, and streamline day to day ERP/CRM operations.
Dataverse + Fabric enable real time analytics, semantic modeling, and deeper AI powered insights.
Accelerate Your Digital Transformation with Microsoft Dynamics 365
Reimagine processes, connect teams, and build a more agile business with intelligent business applications.
Unify employees, data and processes across Dynamics 365, Microsoft 365, Power Platform and Azure with flexible business apps built for growth today.
Dynamics 365 unifies data for real-time insights with AI, BI & Copilot, enabling smarter, faster decisions across teams.
Customize Dynamics 365 with Power Platform, Azure, Microsoft 365, Prodware solutions and third-party apps for seamless integration.
Future-proof your business with Azure: AI, automation, ML, mixed reality, IoT, low-code, mobile and secure cloud innovation for scalable growth today.
Dynamics 365 combines the essential tools to make your business smarter, more agile, and efficient.
Streamline processes, make smarter decisions and accelerate growth with Microsoft Dynamics 365 Business Central, a scalable ERP to manage your business.
With AI-powered insight and automation Microsoft Dynamics 365 Supply Chain Management ERP streamlines efficiency, productivity and visibility.
Dynamics 365 Finance optimizes financial performance and business growth . AI-powered insights and automations for smarter decisions and efficient operations.
Deliver great customer experiences using Dynamics 365 Field Service to dispatch the right resource at the right time to the right place, the first time.
Microsoft Dynamics 365 Sales is a leading CRM to improve productivity, become smarter in selling, provide customer insights and reduce admin.
Microsoft Dynamics 365 Customer Service helps build customer loyalty and empower agents with a unified CRM to deliver seamless, personalized experiences.
Dynamics 365 Contact Center is an AI-driven solution to deliver personalized customer experiences across voice and digital channels within your chosen service CRM.
Create seamless experiences, increase lead generation and strengthen marketing capabilities with Dynamics 365 Customer insights (Journeys).
Microsoft Dynamics 365 Customer Insights is a customer data platform (CDP) to unlock insights and power personalized customer experiences.
Dynamics 365 Project Operations helps deliver profitable projects on time and on budget while improving employee productivity.
Microsoft Dynamics 365 Commerce offers comprehensive omnichannel retail across e-Commerce, in-store and call center, boosted by AI features.
Microsoft Dynamics 365 Human Resources is a HR solution that balances operational excellence, organizational agility, and the employee experience.
Microsoft Dynamics 365 Solutions apply to all industries where efficiency, automation, and intelligence-driven operations are critical. Organizations can accelerate transformation by enhancing productivity, improving workflows, and enabling digital labor.
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
Microsoft Dynamics 365 helps leaders connect sales, service, finance, and supply chain data in a single cloud platform, reducing silos and enabling more informed, data driven decisions across the organization.
Dynamics 365 is modular and cloud based, allowing organizations to start with specific applications and scale over time while maintaining a shared data model and consistent security and governance.
Dynamics 365 includes ERP and CRM applications such as Sales, Customer Service, Finance, Supply Chain Management, Business Central, and Customer Insights, which can be used individually or together depending on roles and needs.
Microsoft Dynamics 365 Copilot integrates AI directly into CRM and ERP applications such as Sales, Customer Service, Finance, and Supply Chain. It helps automate business processes, generate insights, and assist users with contextual recommendations directly within workflows. This enables teams to reduce manual work and improve operational efficiency across business functions.
While Microsoft 365 Copilot focuses on productivity in tools like Word, Excel, and Teams, Dynamics 365 Copilot is designed for business applications such as CRM and ERP. It supports sales, customer service, finance, and operations teams by automating processes, analyzing business data, and enhancing decision-making within business workflows.
Yes, Dynamics 365 integrates with Microsoft 365 tools such as Teams and Outlook, enabling users to collaborate, access customer and operational data, and take action without leaving familiar productivity applications.
With 35+ years of expertise in digital transformation and Microsoft technologies, Prodware helps organizations deploy secure, scalable, and high-impact Dynamics 365 solutions. Our methodology unites integration, AI, automation, governance, and employee adoption to ensure a smooth transition to intelligent, efficient, and future-ready operations.
Tell us about your project and we’ll show you how Prodware can transform your business.
An HR solution that helps you care for your teams and strengthen business performance
HR leaders are strategic business partners when it comes to your company’s overall health.
HR leaders must focus on employee experience, HR data and analytics, technology adoption, and organizational culture, and need the right HR system with centralized data to support their work.
Microsoft Dynamics 365 Human Resources is an HR solution that balances operational excellence, organizational agility, and employee experience to create a workplace where both people and the business succeed.
AI and automation help employees, HR, admins & recruiters with smart tools in Teams, Outlook, Excel, Dynamics 365 HR to boost efficiency.
Copilot streamlines hiring by screening resumes, scoring candidate fit, surfacing top talent, suggesting roles, and generating job descriptions and interview questions.
Copilot streamlines onboarding from first impression to administrative setup by sharing links, guiding tasks, verifying documents, and integrating HR processes in Teams.
Microsoft Copilot personalizes career growth by analyzing skills, performance, and goals, offering learning paths, courses, mentorship, and internal mobility—all in HR systems.
Improve Employee Experiences
Prodware helps HR teams and employees from hire to retire with an AI-powered leading solution.
Help talent get the information they need on their own, through easy-to-use employee self-service HR tools.
Simplify and optimize benefits, compensation plans, leave and absence, certifications and training, and compliance programs.
Adopt a secure, scalable HR solution that’s easy to customize, connect, and use centralized analytics to drive smarter decisions.
Foster employee connections with rich employee profiles that include career accomplishments, skills, certifications, and interests.
Enable self-service to let employees handle profile updates, training, employee performance tracking, and time-off requests.
Empower managers with team performance data, helping optimize team impact and address any immediate concerns.
Help employees grow with training and certification tracking. Watch your team learn faster by integrating Microsoft Viva.
Simplify leave and absence reporting by creating compliant and competitive programs that meet changing global regulations.
Create compensation programs based upon defined guidelines and easily adjust individually or in mass to automate company-wide rollouts.
Redefine benefits management with flexible, configurable employee self-service enrolment tools that allow for benefit groups, hierarchies, flexible credits, and auto-enrolment.
Deliver payroll, budgets, and tax filings with payroll integration and using Dynamics 365 Finance for comprehensive OPEX tracking.
Find and engage the right candidates by adding LinkedIn Talent Solutions to manage your end-to-end recruitment experience.
Reduce organizational complexity with administration that accurately reflects organization structures, hierarchies and job descriptions.
Improve productivity and efficiency with HR task automation across process and workflow automation for optimal task management, with business process and compliance tracking functionalities.
Drive business performance and compliance with the security and privacy needed by Human Capital Management built on Microsoft Azure for a robust cloud-based HR platform.
Personalize your solution through an intuitive and customizable interface that allows you to add or hide fields, change the layout, and share with others.
Improve workforce planning with rich dashboards from Microsoft Power BI, helping you bring together, analyze, and visualize all your human resources data—from any device.
Make decisions confidently using embedded analytics that track and analyze HR programs.
Create a more collaborative and healthy work environment by capturing employee sentiment and training course feedback using survey insights from standard questionnaire capabilities. Go further with customized feedback features by using the complementary Viva Glint application.
Recruiting features help HR teams, recruiters, and hiring managers create interview templates, build talent pools, view candidate profiles from LinkedIn, collaborate and add relevant information when posting a job.
Managers will submit recruitment requests in Dynamics 365 to kick off hiring activities. Recruiters use a Power Apps tool to handle job postings, interviews, feedback, and candidate pipelines. Candidates can apply and track their progress through a job portal built on Power Pages.
Integrating Microsoft Teams with Dynamics 365 Human Resources improves employee experience by embedding HR tasks into daily work. Employees can manage leave, receive notifications, use an AI chatbot, and collaborate on HR activities directly in Teams. When combined with Viva Connections, HR data is centralized and delivered through personalized adaptive cards, enabling quick access to relevant information, reducing system switching, improving efficiency, and creating a more streamlined, engaging employee experience across the organization.
We deliver tailored HR solutions across diverse industries, helping organizations attract top talent, strengthen teams, and drive sustainable growth.
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
Dynamics 365 Human Resources centralizes employee data, automates routine HR tasks, and streamlines processes such as onboarding, benefits, leave, and performance management, reducing manual work and improving operational efficiency.
Leaders gain embedded analytics and Power BI dashboards that consolidate workforce data, enabling better insights into HR programs, employee sentiment, and organizational trends for more confident decision‑making.
Yes. The platform integrates with payroll providers, recruiting systems and the wider Microsoft ecosystem. It also supports extensibility via the Microsoft Power Platform and third‑party HR solutions (such as Deel), making it suitable for organizations of all sizes.
Employees can access their profiles, view and request leave, manage time‑off balances, track performance goals, complete training, and manage personal information — including directly through Microsoft Teams.
Managers can complete HR‑related tasks faster through automated workflows, manage team performance and feedback, track certifications, and stay aligned with organizational processes using configurable tools and dashboards.
At Prodware, we help organizations worldwide transform their human resources management. Let’s discuss how leading HR technology can support better decision-making, empower your people, and enable management teams to perform at their best.
Tell us about your project and we’ll show you how Prodware can transform your business.
Enable your teams to build apps, automate processes, and turn data into actionable insights—with low‑code and AI‑powered tools.
Microsoft Power Platform enables organizations to analyze data, build applications, automate workflows, and create intelligent business solutions – all within a unified low‑code environment.
By combining Power BI, Power Apps, Power Automate, Power Pages, and Copilot Studio with Microsoft Dataverse, organizations can break down silos, accelerate innovation, and respond faster to changing business needs.
AI is embedded across Microsoft Power Platform to accelerate productivity, simplify development, and enable smarter decision‑making.
Build applications faster with Copilot, using natural language to generate logic, interfaces, and workflows.
Leverage AI to trigger, optimize, and automate complex processes with minimal manual intervention.
Use AI‑powered analytics to uncover patterns, forecast outcomes, and support better decisions.
Combine structured and unstructured data to deliver contextual, real‑time insights across operations.
Turn Ideas into Business Applications Faster
Empower your teams to build apps, automate processes, and leverage AI—without heavy development.
Unlock faster innovation, streamlined workflows, and data-driven decision-making with the transformative capabilities of Microsoft Power Platform.
Automate workflows and eliminate operational bottlenecks to increase efficiency and reduce errors.
Standardize governance, compliance, and processes across teams and regions.
Enable self‑service app creation and automation, increasing adoption and business agility.
Centralize data and unlock insights with real‑time dashboards and analytics.
Analyze and visualize data with interactive dashboards and reports to support decision‑making.
Build and deploy low‑code applications to digitize processes and improve operational efficiency.
Automate workflows across applications and services to streamline tasks and reduce manual effort.
Create secure, responsive business websites and portals with low‑code tools.
Connect applications and data sources seamlessly through a wide range of standard and custom connectors.
Prodware supports organizations across the full Power Platform lifecycle - from strategy to adoption - to deliver scalable, secure, and high‑impact solutions.
Assess business processes and define a roadmap to maximize Power Platform value.
Deploy Power BI, Power Apps, Power Automate, Power Pages, and Copilot Studio, integrated with ERP, CRM, and enterprise systems.
Drive long‑term success through training, governance, automation optimization, and continuous support.
Empowering organizations across diverse industries with tailored Microsoft Power Platform solutions that streamline operations, enhance productivity, and accelerate digital transformation.
Power Automate and Dataverse enable auditable, compliant workflows with secure data governance across regulated operations.
Power Apps solutions to manage certifications, approvals, and role-based compliance for advisors and regulated positions.
Reliable integration with core banking systems using Power Platform connectors and Azure services for multi-entity, international environments.
Power Apps and Power Automate to digitize shop-floor processes, approvals, and exception handling across shifts and sites.
Low-code solutions to track incidents, audits, and subcontractor compliance with real-time reporting in Power BI.
Standardized yet flexible Power Platform applications supporting high-volume production and distributed manufacturing locations.
Power Automate flows to support rapid onboarding, inventory approvals, and seasonal operational scaling.
Mobile-first Power Apps empowering store staff and logistics teams with intuitive, on-the-go business tools.
Power BI dashboards provide accurate, real-time visibility across stores, warehouses, and distribution networks.
Power Apps and Dataverse solutions for tracking projects, resource allocation, and delivery performance.
Automated workflows enable frictionless onboarding for consultants and contractors across regions.
Power Platform combined with Microsoft 365 to support distributed teams, hybrid work models, and unified reporting.
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
Microsoft Power Platform enables organizations to rapidly build applications, automate workflows, and analyze data within a unified low‑code environment. By reducing development time and connecting business processes, it allows teams to innovate faster and deliver measurable business value.
Yes. Power Platform connects seamlessly with Microsoft and third‑party systems through a wide range of connectors, enabling organizations to break down data silos and automate processes across ERP, CRM, and other business applications.
Microsoft Power Platform enables organizations to rapidly build applications, automate workflows, and analyze data within a unified low‑code environment. By reducing development time and connecting business processes, it allows teams to innovate faster and deliver measurable business value.
Yes. Power Platform connects seamlessly with Microsoft and third‑party systems through a wide range of connectors, enabling organizations to break down data silos and automate processes across ERP, CRM, and other business applications.
Adoption is supported through a structured approach that includes change management, training, governance, and continuous improvement. This ensures that solutions are not only deployed but actively used and integrated into daily operations.
Success is measured through a combination of business KPIs, process efficiency improvements, and user adoption metrics. This provides a clear view of how the platform contributes to operational performance and business outcomes.
As a certified Microsoft Gold partner with more than 30 years’ experience, we support our customers through their transformation journey, turning market challenges into sustainable growth opportunities.
With our experience across the Power Platform, our experts can support you with practical solutions and services to help you create low-code apps that solve your business issues with no development barriers, no waiting and with full business security and compliance.
Tell us about your project and we’ll show you how Prodware can transform your business.
Microsoft Azure provides a comprehensive cloud platform that enables organizations to build, run, and manage applications and services across a global, secure infrastructure. It brings together compute, storage, networking, and application services in a single environment, giving businesses the flexibility to support a wide range of workloads and scenarios.
Designed to scale with your needs, Azure helps organizations modernize their IT environments, improve reliability, and support digital growth – without the complexity of managing on‑premises infrastructure.
Microsoft Foundry is built to help organizations move from AI experimentation to production‑ready, governed AI at scale.
Create intelligent agents that can reason, take action, and automate business processes across systems, not just answer questions.
Connect AI apps and agents to enterprise data and knowledge so responses are accurate, relevant, and permission‑aware.
Standardize how AI applications are built, deployed, and operated, enabling teams to scale AI initiatives with confidence.
Apply security, monitoring, and Responsible AI controls across the AI lifecycle to maintain visibility, compliance, and trust.
Embed AI agents into existing applications, workflows, and business systems to drive measurable impact.
Build an AI-Ready Workforce with Azure AI Foundry
Prodware helps you design and deploy secure, scalable AI agents and intelligent applications on Azure AI Foundry — from copilots to digital labor — driving measurable business impact.
ccelerate the path from experimentation to production for AI agents and applications. Reduce development cycles while maintaining control and quality.
Apply consistent security, compliance, and access controls across all AI agents. Operate confidently across regions and regulatory environments.
Enable developers, data teams, and IT to collaborate on a shared AI foundation. Reduce friction between experimentation and enterprise deployment.
Monitor performance, cost, and behavior of AI agents in real time. Continuously improve reliability and outcomes through built‑in observability.
Design, build, and deploy AI agents in one integrated environment. Azure AI Foundry brings models, data grounding, orchestration, and lifecycle management together to reduce complexity and accelerate innovation.
Built on Azure’s trusted cloud, Foundry offers robust security, governance, and compliance controls, ensuring your AI workloads meet enterprise, regulatory, and industry standards.
Seamlessly work with foundation models, custom models, and open-source frameworks. Azure Foundry adapts to your stack, enabling rapid experimentation and scalable production use.
Deploy AI applications globally with built-in monitoring, performance tuning, and cost optimization. Azure Foundry scales effortlessly to meet demand while maintaining reliability and efficiency.
We deliver scalable, secure, and future-ready data architecture solutions tailored to the unique demands of industries ranging from healthcare and finance to retail, manufacturing, and technology.
Reference architectures for regulated data platforms (security, lineage, auditability)
Data governance and access control aligned to compliance requirements
Trusted data products to support risk analysis and reporting
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
Azure AI Foundry is a unified platform on Azure to build, deploy, and govern AI agents and intelligent applications—bringing together models, data grounding (RAG), orchestration, and monitoring in one place.
RAG (Retrieval‑Augmented Generation) grounds responses on your enterprise content at query time. It improves relevance and helps reduce hallucinations while respecting access rights.
Foundry builds on Azure security (identity, access, compliance) and adds governance for AI workloads: policies, versioning, and safety/quality evaluation—so you can scale with the right guardrails.
With data access in place, a POC can often be delivered in a few weeks to validate value, quality (with RAG), and the path to production.
Prodware supports you from discovery to production—secure architecture, RAG implementation, agent/tool integration, evaluation, and monitoring—so you can deploy confidently and drive adoption.
Prodware combines deep cloud expertise with leading solutions like Azure Foundry and Microsoft Fabric to modernize IT operations.
We deliver secure, compliant, and scalable foundations across core cloud, DevOps, and enterprise workloads.
Our proven track record across industries ensures better efficiency, stronger adoption, and smoother cloud transformation.
Tell us about your project and we’ll show you how Prodware can transform your business.
Microsoft Dynamics 365 Finance (built on the previous Dynamics 365 Finance and Operations platform) is a cloud-based enterprise resource planning (ERP) software designed to help organizations manage their financial operations efficiently. Comprehensive and innovative capabilities across financial planning, accounting, reporting, insights, and financial process automation drive business growth.
CFOs and finance teams in large enterprises and global companies navigate challenges driven by economic volatility, digital transformation, regulatory complexity and evolving business models. The need to maintain financial stability, optimize costs and profitability, comply with regulations and security needs while ensuring transparency is a strategic imperative.
Reducing complexity, making the right decisions and making use of innovation is supported by a centralized financial management solution that aligns processes and people across the supply chain.
Dynamics 365 Finance Copilot uses AI to automate tasks, suggest actions, and deliver financial insights.
AI summarizes customer overdue invoices, payment history, and credit in the Collections workspace, and can also draft reminder emails.
Get AI-generated customer account summaries with status and insights, leveraging data from invoices, payments, orders, agreements, and rebates.
Conversational support for app and data use, enabling natural-language questions on finance & operations data for self-service analytics.
Copilot uses historical data to forecast cash flow, generate budgets/reports, and recommend reports based on financial needs.
Copilot helps automate tasks and routine processes like journal entry posting, payment processing, invoice matching, bank reconciliation, and invoice approvals.
Empower Your AI-Ready Finance Team
Microsoft Dynamics 365 Finance helps you drive faster, smarter financial operations with secure, scalable intelligent Copilots.
Automate and modernize global financial operations with Dynamics 365 Finance. Reduce manual tasks, monitor performance, predict outcomes, and drive growth with AI analytics.
Designed for growing businesses, Dynamics 365 Finance integrates with Microsoft 365, Dynamics 365 apps, and third-party tools with secure cloud support.
Harness real-time financial insights with AI-powered analytics. Dynamics 365 Finance delivers dashboards, predictive forecasting, and reporting to drive smarter, faster decisions and optimize performance.
Microsoft Dynamics 365 Finance offers full financial management with General Ledger, Accounts Payable/Receivable, and Fixed Assets. It uses AI for predictive insights and timely payments, automates financial processes, controls budgets, and manages invoices. Multi-currency and multi-entity support enable global operations, ensuring transparency, efficiency, and compliance across the business.
Budgeting and Forecasting features are essential for financial planning, ensuring organizations can manage resources efficiently, control expenses and predict future financial performance. Microsoft Dynamics 365 Finance provides flexible budgeting models, real-time monitoring and AI-driven forecasting and analysis tools that help businesses make data-driven financial decisions.
Financial reporting and compliance are critical for businesses to maintain transparency, meet regulatory requirements and make informed decisions. Microsoft Dynamics 365 Finance offers advanced analytics and business intelligence reporting tools with Power BI integration, built-in compliance features for various industries and regions and AI-driven insights to help organizations stay on top of their financial obligations.
Microsoft Dynamics 365 Finance leverages automation and artificial intelligence (AI) to optimize financial processes, improve decision-making and enhance efficiency.
AI-driven insights and real-time embedded analytics help finance teams predict trends, reduce errors, and gain real-time visibility into financial health.
Automate and prioritize financial tasks, including AI-powered cash flow and budget forecasting and anomaly detection, plus automated reconciliations and financial close processes.
Expense management in Microsoft Dynamics 365 Finance helps businesses track, control and automate employee expenses approval workflows while ensuring compliance with company policies.
The module integrates seamlessly with accounts payable, payroll and budgeting to provide real-time visibility into corporate spending.
Microsoft Dynamics 365 Finance is designed to support global businesses by providing multi-country, multi-currency and multi-language capabilities. Decrease global financial complexity with a flexible, guided, rules-based chart of accounts and dimensions.
The platform ensures compliance with local tax regulations, financial reporting standards, and business practices across different regions with country-specific localizations and multiple legal entities.
Microsoft Dynamics 365 Finance is built to integrate with various Microsoft and third-party solutions, enabling businesses to connect financial data, streamline processes and enhance decision-making. The system unifies and automates financial processes by supporting real-time data synchronization, automation and AI-driven insights for a fully connected enterprise ecosystem on Microsoft Azure.
Seamless connectivity with Microsoft 365, Power BI, and Teams, as well as other Dynamics 365 applications including Supply Chain Management, Project Operations, Sales, and Human Resources.
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
Dynamics 365 Finance enhances agility with real‑time forecasting, automated processes, and AI‑powered insights that support faster, more strategic decision‑making.
The system provides built‑in compliance for 57 countries/regions and 67 languages, plus fast entity setup to scale subsidiaries and new markets efficiently.
Leaders gain centralized, unified data with business performance analytics, real‑time cash flow visibility, and predictive models that align finance with operational strategy.
AI‑powered automation speeds up invoice capture, matching, approvals, and reconciliation - reducing errors and repetitive workload.
Yes, it unifies financial and operational data across Dynamics 365 and Microsoft 365, providing a single source of accurate, up‑to‑date information.
Prodware combines deep finance expertise with leading solutions like Dynamics 365 Finance to modernize core finance operations.
We deliver secure, compliant, and scalable foundations across accounting, treasury, reporting, and ERP workflows.
Our proven track record across industries ensures greater efficiency, stronger insights, and smoother finance transformation.
Tell us about your project and we’ll show you how Prodware can transform your business.
Personalized, seamless shopping experiences across physical and digital channels.
The physical and digital worlds have converged and with it so are retail channels. Retailers must embrace digital transformation to thrive in today’s competitive environment. It is essential to combine the best of digital and in-store to deliver seamless, differentiated and personalized buying experiences.
Microsoft Dynamics 365 Commerce is a unified retail solution delivering end-to-end omnichannel commerce across e-commerce, stores, and call centers. It connects physical and digital retailer operations, enables personalized customer engagement, boosts employee productivity, improves revenue, and optimizes retail and supply chain operations to reduce costs and drive efficiency at scale.
Dynamics 365 Commerce uses AI to personalize retail, optimize operations, and create seamless customer journeys - driving smarter decisions!
Copilot generates and enriches product content to engage and educate customers, with more AI features that use behavior data to personalize recommendations and promotions.
Increase upsell and cross-sell opportunities using intelligent product recommendations and Azure AI Search to power contextual discovery across online and in-store experiences.
Deploy AI-powered chatbots with Microsoft Copilot Studio to answer questions, resolve common issues, and support customers continuously, day and night.
Dynamics 365 SCM integration uses predictive analytics to optimize inventory, forecast demand, and prevent stock issues.
Copilot summarizes product, customer, and transaction context at point of sale, helping retail teams act faster to set prices and margins.
Transform Retail with CX Excellence
Discover the key trends and strategies for optimizing customer engagement at every step.
Deliver consistent, personalized journeys across store, web, and mobile. Enable seamless omnichannel retail so customers buy anytime, anywhere, on any device.
Unify commerce channels to give customers flexible buying options, including online purchase, in‑store pickup, or home delivery, with consistent experiences.
Create seamless, personalized experiences with built‑in AI; streamline supply chain, optimize inventory and operations, and fulfil orders on-time across channels.
Deliver a seamless, unified shopping experience by connecting digital, in-store, and back office operations on an omnichannel commerce platform.
Streamline retail management across channels via a connected marketing and commerce platform—providing a single view of content, assets, promotions, inventory and pricing management.
Create engaging, intelligent digital storefronts with built-in web authoring, content creation and easy-to-use development tools.
Better engage shoppers by delivering personalized, appealing web experiences with content-driven commerce strategies.
Help customers find products easily—both online and in-store—with intelligent, context-aware product search.
Track inventory centrally, managing product info, categories, assortment, and pricing. Use advanced analytics and machine learning to make cost-effective supply decisions. Forecast demand accurately with insights from sales, marketing, and purchase data. Streamline sourcing and replenishment to secure the best vendor prices and know the optimal time to restock.
Transactional data in Azure Data Lake powers analytics and insights. Microsoft Dynamics 365 Customer Insights gives a 360° customer view by unifying transactions, behavioral, and observational data. Empower employees with AI-driven recommendations, loyalty programs, and insights to build relationships. Maximize profitability with AI intelligence to deliver the right products at the right time and price.
Develop customer loyalty programs and wish lists to strengthen brand image and retain customers. Offer choice and convenience with connected ordering and fulfillment tools. Personalize experiences across retail channels, exceeding expectations with tailored product selection. Using AI and machine learning, Dynamics 365 Commerce analyzes customer data to build detailed profiles, enabling marketing teams to deliver personalized content and campaigns.
Define product, category, catalog, customer, or channel-specific pricing and discounts. Manage omnichannel sales promotions by store, catalog, or customer group with real-time sales and cost data. Boost conversions with AI-driven ratings and reviews, and expand choice via endless aisles, giving access to your full catalog in-store or online regardless of stock or location.
Discover how Baril Coatings modernized operations with a cloud ERP, improved data visibility and supported sustainability goals with Prodware
Discover how BÜFA Composites Benelux modernized ERP, scaled operations and supported European growth with Microsoft Business Central.
Discover how CLC Electro Marcilla optimized logistics and partner connectivity with a scalable ERP solution powered by Business Central.
See how Coldec used Microsoft Dynamics 365 Business Central to manage global operations, improve flexibility and secure data.
See how Gräper used Dynamics 365 Field Service and Microsoft 365 to streamline operations, improve data access and scale services.
See how Heliox integrated ERP and CRM with Dynamics 365 to improve supply chain, sales and service performance globally.
Dynamics 365 Commerce connects e‑commerce, in‑store, call center, and marketplace channels so organizations can manage operations and customer interactions consistently across all touchpoints.
It uses Azure AI for intelligent product recommendations, Copilot for automated product descriptions, Chatbots for 24/7 customer service and machine learning for customer insights to boost conversions and personalize engagement.
It integrates with Dynamics 365 Finance and Supply Chain Management to streamline operations, pricing, inventory, and fulfillment.
The platform offers detailed product pages, flexible options (size, style, color), and AI-driven recommendations for easier shopping.
A cloud‑connected POS enables mobile selling, self‑checkout, and access to product, inventory, and customer data.
Dynamics 365 Commerce offers MPOS and Cloud POS for fast in‑store sales, returns, customer orders, product search, and customizable screen and receipt layouts.
With hundreds of customers in the service and retail industries, Prodware brings global expertise in operational, collaboration, and productivity technologies. Combined with deep sector knowledge, we deliver the right commerce software and services to support your customer and employee experience strategies.
Tell us about your project and we’ll show you how Prodware can transform your business.