Microsoft Dynamics 365 Marketing
Convert your leads into business relations
According to Gartner, 75% of organizations report that higher customer satisfaction boosts revenue through better retention and increased lifetime value.
Dynamics Marketing helps you create seamless experiences that generate leads, enhance marketing capabilities, and expand sales opportunities. Design personalized, multi-channel journeys that deliver the right message at the right time to build strong, rewarding customer relationships.
BENEFITS – DYNAMICS MARKETING
CAPABILITIES – DYNAMICS 365 MARKETING
One customer view
Use a single source of information for contacts, leads, and customers to deliver a seamless experience throughout the customer journey with Dynamics 365 Sales.
Identify, target, and close key accounts with personalized, account-based content and nurturing activities.
Enhanced customer experience
Design and manage personalized customer journeys to boost engagement.
Schedule and control time-sensitive emails, while tracking links between journeys and marketing elements like segments, emails, and forms.
Send context-rich messages triggered by actions such as purchases, returns, or payments, and target journeys to contacts linked to recent record changes for timely, relevant communication.
Multi-channel campaigns
Run targeted, multi-channel campaigns using marketing automation tools, including email, web landing pages, events, telemarketing, SMS, LinkedIn, and other custom channels.
Increased productivity and collaboration
Track and prioritize leads across all touchpoints using multiple scoring models and sales readiness grades.
Boost productivity and align marketing and sales with prebuilt workflows that automatically hand off sales-ready leads and drive follow-ups.
Quickly create and send branded emails to targeted recipients with the “send now” feature.
Simplify collaboration with Office 365 tools, shared calendars, and cross-team visibility into campaigns and leads.
Accelerate campaign creation with configurable templates, reusable content blocks, and design tools, while streamlining content approvals using Power Automate.
Marketing Insights
Boost marketing effectiveness with prebuilt dashboards or create custom ones to fit your needs.
Test and optimize content with built-in A/B testing and dynamic content, schedule messages for optimal timing, and improve open rates with spam scoring.
Gain deeper insights into customer needs by tracking journeys and collecting feedback through Customer Voice surveys.
Focus on top-priority leads and target the right audience using data from Dynamics 365 Customer Insights.
Use multiple lead-scoring models to drive more meaningful customer engagement.
FEATURES – DYNAMICS 365 MARKETING
What’s inside…
Why choose Prodware?
As a certified Microsoft Gold Partner, Prodware is recognized as a leading provider of Microsoft Dynamics 365 solutions across Europe. With over 30 years of experience, we bring deep, industry-specific expertise to guide your transformation journey, turning market challenges into lasting growth opportunities..