Founded in 1966, Manutan is one of Europe s leading B2B distributors of workplace equipment and supplies, serving more than 500,000 customers across 17 countries. As the market shifted to digital-first buying, Manutan faced a critical inflection point: modernise its core systems or risk falling behind more agile competitors
Prodware to overhaul our IT system and business model.We were already selling online since 2001, but aimed to shift to a service-oriented approach in Europe. Our decentralized structure with 17 ERPs made choosing the right partner critical, leading to the BPSA program and a 10 month rollout ambition.
The company faced a highly decentralized IT landscape with 17 different ERPs across Europe, making data consistency and process alignment difficult. Transitioning from a product-focused model to a service-oriented strategy added further complexity. Many partners considered the 10-month rollout unrealistic, highlighting risks in coordination, integration, and delivery across multiple countries.
With Prodware, BPSA aligned processes across Europe. France rollout delivered in 10 months on time. Platform cut product referencing from 18 to 1 month, speeding time to market and sales. It also supported people change at MANUTAN and customer growth across the organization impact.