Surface user behavior of your business applications with the help of Artificial Intelligence
At any stage of an IT project, from scoping, migration, pilots, Proof of Concepts to roll-outs; user behavior is a key part of your analysis to understand priorities, ROI and future user training needs.
But how can you get those insights from the data you already hold in terms of how employees are using the tools and how these applications align with your business processes?
AI User Insights is a system integrated with Microsoft Dynamics 365 apps (Business Central, Customer Engagement and Finance & Supply Chain Management) that automatically records user activities aligned with business workflows to provide an interactive platform with easy-to-use views and reports.