Growing Your Member Community in a Changing World
A CX Insider whitepaper
Best practices for membership organizations and associations to meet modern and changing demands.
It’s safe to say that organizations that are built on people – communities – are at the heart of any impact of change. Recessions, booms, pandemics and digital transformation trends shape member expectations,
the value delivered and the combined experience.
Membership organizations need to be armed with the latest best practices and innovations in order to grow their members, their revenues and the value they bring to their community.
In this comprehensive whitepaper covering the entire membership cycle from acquisition to retention to advocacy; we discuss where member organizations should put their focus to equip themselves with the most robust and future-proof membership models, best practices and technologies; and how they can flex to suit priorities.