AppCare Managed Services header

AppCare Managed Services

Application management services to guarantee the full operation of your business applications

For those forward-thinking organizations who move to the cloud, the benefit from using modern applications means that the pace of updates and changes has increased. Your IT team may be spending too much time on upskilling in order to keep up and as a result falling behind the curve. The primary goal of an IT operation is to deliver an optimal service to the organization, so this is a real business risk.

The AppCare Managed Service is a comprehensive program that supports the maintenance, change management and security of your business applications.

Plus, with our added value services such as Solution Updates, Impact Assessments and Strategic Workshops, you stay ahead of the technology curve in your IT strategy.

Benefits of outsourcing your application management to the experts

Do you use a range of business applications and collaboration tools including ERP, CRM, low-code apps, document management, and BI tools? With this IT landscape in place do you have a structured program in place to manage updates, developments and security?

Tailor the support to your own business requirements, with SLAs

Control your IT operation budget

Proactively manage the agility and speed of the cloud lifecycle

Control change and quality management with specialist help

Keep updated with IT best practice

Allow your in-house IT team to focus on added value projects

AppCare covers

Service Desk with SLAs

Knowledge Base and assistance

Corrective management

Adaptive management

Test and Release management

Governance and Security management

Application use reporting

Added value services

Why Prodware?

As a certified Microsoft Gold partner and trusted Managed Services provider with more than 30 years’ experience, Prodware helps our customers with local or international application support. We support our customers through their transformation journey turning market challenges into sustainable growth opportunities.

Have a project? Let’s talk!

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