Membership
Help grow your membership with a deeper control, visibility and engagement with your community
Membership organizations and associations need to be armed with the latest best practices and innovations in order to grow their members, their revenues and the value they bring to their community. If they don’t, then the expected happens – poor retention, low attraction and less relevance to audience needs.
Whether you are a professional organization or association built around a vocation, a non-profit created to make a positive difference or a commercial business who recognizes that subscriptions from loyal customers are the bedrock to success; membership growth is key.
The Membership solution for Microsoft Dynamics 365 Customer Engagement provides a membership model that can flex to your needs to help attract, engage and retain members.
BENEFITS – Membership
FEATURES – Membership
START SIMPLE AND BUILD YOUR MEMBERSHIP MODEL
Marketing Automation and Customer Journeys
Manage member journeys, automate and execute marketing email campaigns and events, ensure compliance with GDPR, and implement a Customer Experience strategy.
Member Customer Service
Manage claims and requests, build and strengthen your community with forums, request and act on feedback and member satisfaction, serve your members through omni-channel including social media and SMS.
Membership Insights
Unify your data and then gain a 360 view of your members with churn risks and other KPIs, leverage AI to gain deeper membership understanding, e.g. member affinity.
Financial Control and Billing
Set renewal frequency and automated billing, link Membership billing to invoicing in your financial app and manage payments from your financial app.
What’s inside…
Membership dashboard
Membership portal
Membership plan
Member renewal mechanism
Member billing mechanism
Why choose Prodware?
As a Microsoft Gold partner with innovative technology driving our R&D, Prodware has developed and implemented Dynamics 365 Marketing, Sales and Service projects across Europe. Along with our innovation startup partners and our CX business consultants, our experienced R&D team work closely with our clients to develop additional integrated functionalities that suit their needs to boost collaboration, productivity and customer experience in order to achieve sustainable growth.
We are an international company present in 13 countries across the EMEA region allowing our customers to benefit from a local service supported by a global infrastructure.